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March 2023 by Summit City Rental
Driver is horrible!! Cut people off!!!
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December 2022 by Joan Landin
I have been an Amerigas customer for over 30 years. Last winter they let me be without gas for 10 days because since I had run out(I had called for a fill up earlier) . They came to fill the tank and were supposed to call so I could be there, it was 50's in my house, so I stayed at my sisters, who lives 5 minutes away. They called when the tank was full, locked it and left. When I tried to call them they put me on hold for 1 hr then hung up. I had to talk to a supervisor from Cleveland to get someone to come out and unlock my tank. Then, they did it wrong and I had to call my furnace provider to fix it, as they did not bleed the lines correctly. I changed providers at that time. The new provider came and moved the tank to the the edge of the driveway for them, it took 2 weeks for them to pick it up. Now after 7 months I get slapped with a bill for $186.05 for late fees when I just received the bill, 1st one last month . I called them to ask what it was for and after looking, they said I didn't have to pay it and would remove the charge. Instead they sent me to collections. My advice is to never go to Amerigas for service. I paid it to be done with them.
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October 2022 by Jeremiah Bingham
They dont come when they said they would. Said they dropped off a tank on a house I worked on and when I drove to the house to check it out there was no tank. Still waiting
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April 2022 by Derek Westphal
Called to have propane filled. No one showed up. Called them a total of 4 times and I was told that someone would come to fill the tank each time. I waited.....no one showed up. Finally, I just called them and told them to cancel the propane order and asked that they deletey info because I would never call them for service again. I called Cider Mill for propane. Not only did Cider Mill beat Amerigas's price, they delivered when they said they'd deliver.
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March 2022 by Nolan Crump
Started up last year with them filling our propane well our propane flipped over and I'm wanting to move it so I called in to ask them how many feet does a hose go so I know how far back I can put the tank she said she couldn't tell me until she looked up my name so I gave her my name she's like I don't know I was like why can't you tell me I could tell you what's on a fire truck they should have access to how many feet and everything on their truck for a hose so they can fill the propane very disappointed going to look for another place
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March 2022 by Jake Lepper
Paid for propane they are now 22 days late and everyday they say they will deliver that day and have yet to deliver my propane
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January 2022 by Kevin Cook
My parents live out in the country and they have one of those big gas tanks that the gas company is supposed to come out and fill on a schedule. Dad realized a few days ago that it hasn't been filled in awhile. they contacted Amerigas and they said they would be there today. He checked it today and it's at 7% AND THEY STILL HADN'T SHOWED UP. He asked if I had any heaters they could borrow, I took took them 2 electric heaters and one propane one. It's now down to 5% and no one will return their calls. I even went on the website and it shows that they have 19% left, I clicked on the button that says to click here if this is wrong and it's a blind link, UGH.Even worse, I saw on their website that my parents had requested a fill up on Nov. 14th and it said it would be done the next day. Every time my mom calls she gets a foreign person that she can barely understand. Amerigas is NOT an American company!
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March 2021 by Teddy Pieper
I have never received any services from Amerigas, but they have somehow sent me to collections. I have Emailed, and called on multiple occasions with no luck. Never been able to talk to a human nor have I ever had a response from anyone!
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February 2021 by Laura Dunn
These people will rip you off, you can count on it.
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August 2020 by Greg Bultemeier
Amerigas is horrible. We purchased a new home last Oct 2019 and switched to amerigas from the previous supplier that was already here was quoted .97 cents first year per gallon and .99 cents per gallon second year prices. So we switched and had a 500 gallon tank delivered. Called when we got the bill for $1.20 per gallon and they said that they never promise that low of pricing. Argued with me over the fact that we have used so much to their reply well some customers use more than others to my reply not when we have only a furnace running on propane. filled our tank every 2 months with the ONLY thing running on propane is a 97% efficiency furnace. So in 6 months they say we used over 1000 gallons of propane and the winter wasn't even that cold. When I said I smelled propane from their regulator on their tank they said it would be $70 to come out and look at i . Really that much to look at your equipment that has been used for less than 4 month . Horrible company DO NOT USE unless you want to take out a loan to pay for propan . Will never use agai .
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July 2020 by Vicky Hawley
I received a bill for tank rental for $86 dated 4/30/20. I was aware that I needed to fill the tank to avoid this bill for the second time but when I called for a refill on 5/1/20 I was told that because I did not call before 4/30/20 I would be billed for tank rental. I was never informed that I had to call before 4/30/20. There is a lack of communication and very poor customer service with this company.
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July 2020 by David Dickerson
Just got a bill from America gas for $86 for tank rental. We have never received a rental bill before. When we called Ameri gas they told me they have a new rule that if we don’t fill at least 1/2 of our tank then we get billed for rental fee. Amazing the can make a “new” rule without letting the customer know. Very sad business practice. Looks like this is our last year with Ameri gas!
