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July 2024 by Christian Renne
Zero stars. Don’t go to this pharmacy. If you intend on receiving your medication in a timely fashion I would suggest finding a different location. I talked to the same person 3 times in one day. About a refill on a prescription, trying to get it switched over to them because they were the only Walgreens locally with it available. The first time I spoke with the pharmacist there was a miscommunication between my primary care and them. The second time they hadn’t accepted the prescription yet. Literally minutes after getting off the phone with them I called my primary care and while I was on the phone with my doctors office, I was told they had accepted the prescription. The third time I called was to get an update on where it was at. The receipt for acceptance of prescription was 12:27, it’s now 17:01 and it has still yet to be finished.
I had been nothing but nice and respectful over the phone, yet every time they picked up the phone it was as if they were frustrated with me before I had even begun to talk. They said they must treat everyone with respect but as previously stated, the pharmacist had no interest in talking to me.
The writing is on the walls with this pharmacy. Run through the other reviews on google and make your judgment, it’s what I wish I would’ve done before having my prescribed sent here. I will no longer be using this pharmacy after this ordeal.
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June 2024 by Michelle Dyer
What is rhe lowest rating you can give? I have a prescription that was written for 90 days. The first time I ask they are like oh, we don't have it ready. Then I was told after submitting for a refill, oh, we don't have the generic, then when I went to the pharmacy after being shown it was filled on the app, oh no we can't do a 30 prescription. Of a prescription that has had 90 days filled on multiple times. By the way, I have been out of the medicine for a month. AT NO TIME WAS ANY OF THIS INFORMATION GIVEN TO ME I. ANY OF THE WAYS THAT I HAVE SIGNED UP FOR INFORMATION. Ny famy has used Walgreens for over 25 years for oyr prescription needs. However since some of the medicine we take could have serious medical issues if we go without, we absolutely CANNOT trust this store or Walgreens anymore. Find a pharmacy that cares about it's patients enough to communicate with them.
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April 2024 by Amanda Miles
Destiny the team lead is lovely. Jessie at the pharmacy lied to me about a prescription being in stock, rolled her eyes at me when I asked why we weren’t informed, and was extremely unprofessional in general. I had to go this pharmacy three times today for a prescription sent from the ER. The first time they told me they were too busy to fill it and it would be a few hours. The second time they forgot to cancel a separate prescription and only filled half of the ER prescription. The third time I had the displeasure of dealing with Jessie. Fill your meds somewhere else
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March 2024 by Jordan Cooley
Difficult getting prescriptions filled when sick
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March 2024 by Ike Eichenberger
Was just serviced by Jesse at Pharmacy, and she went above and beyond to help fix the problem with our order due to insurance issues outside their control. I just wanted someone to know that Jesse is outstanding and I greatly appreciated her customer service! Thanks
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February 2024 by Michelle Reckner
I would give no stars if I could. One of my kids was diagnosed with strep recently. Her doctor sent in a prescription for amoxicillin liquid. We were told they didn't have the dosage necessary.Then, we were told they had received the dosage and her prescription was ready. When my husband arrived, they had lost her medication and of course they didn't have the necessary dosage. So, we called her doctor and he prescribed her something else, but of course they only had half of her prescription available. That was several days ago.We have called this location daily, only to be told her prescription will be ready "tomorrow", but it never is. Yesterday, we called at 2pm, and they told us it would be ready by 4pm. My husband called to make sure it was ready, and was told it wasn't ready, but it would be ready "tomorrow" (which is today). It won't be. They will tell us it will be ready tomorrow, again.She ran out of medication two days ago, halfway through, and we don't know when/if more will be available. Nobody has any idea what they are doing in the pharmacy at this location. It's pathetic. Can't even get a child a full prescription to get rid of strep. What do I do now?
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February 2024 by Jamie
The two blonde technicians are terrible. I wish I looked at their name tags. Can't enter insurance correctly. Telling a customer they don't have their rx to turn around and tell the Dr you have it after waiting an hour.
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February 2024 by Kathy Johnson
They have gone down hill fast, with this week at a new low: they lied to us when we called them, saying the medication 'might be in tomorrow' after a week of effort, when in reality it hadn't been approved by insurance. We waited 90 minutes for a scheduled immunization. Go somewhere else.
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February 2024 by m g
Extremely rude pharmacy
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February 2024 by Gerald Belles
Terrible pharmacy
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January 2024 by Danny Lesch
Hard to get prescriptions filled, it can take days to months. Extremely slow!!!Very rude pharmacy staff. Very uncaring attitudes. Pharmacist not very knowledgeable. Changing pharmacy!
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December 2023 by Mary Howard-Marcum
They do not even deserve a 1 star rating. They are literally the worst pharmacy in the area!!!! I have been trying to get my blood pressure medicine since the 17th. My doctor sent it to them twice but they tell me it’s not there. I however watched my doctor send the prescription to them. I even saw it pending in my app. They refuse to answer their phones and when they do they have the audacity to say they can’t get prescription filled because they keep answering the phones. Obviously that is a lie or I would have my prescription. I have been without my BP meds now for 5 days. This is unacceptable and I hope whoever reads these reviews take note and choose another pharmacy because the one in Floyd’s Knobs is useless.
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December 2023 by Nancy Campbell
Very poor communication on the part of their pharmacy staff ( techs and pharmacist). Due to lack of communication, my med was delayed being filled for almost 2 full days. Total lack of assistance on their part to coordinate filling the medication. Moving on to another pharmacy.
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November 2023 by Stephen Skeen
NEVER EVER do business with this Walgreens, Always has excuse why they cannot transfer RX to another business or says they transferred RX when they did not and closed acct. You will always have problems with this pharmacy. After 2 years of problems with this pharmacy I finally got away from them and been much happier with Walmart Pharmacy
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October 2023 by jennifer fellmeth
In looking at the reviews before posting, I see a lot of negative comments, specifically about the pharmacy. My comment runs along the same lines, my husband were there for our scheduled appointment COVID booster. Others had come in, some with or without appts. for vaccines, customers picking up prescriptions, others checking out, a busy morning. But, even with all of these customers, waiting, a busy drive through window, and the phone ringing off the hook, the only 3 employees working in the pharmacy, kept their cool and were patient with customers the entire time. Cedric was the manager on duty who gave us our shot. Not many employees would have kept it together in that type of environment. Perhaps additional support would be helpful.
