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October 2023 by Samuel Compton
Very friendly staff, very positive and very helpful!The Best Bank around! ?
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July 2023 by Riad Otoum
⭐⭐⭐⭐⭐ PNC Bank has been exceptional in meeting my financial needs. Their customer service is top-notch, always prompt and helpful. I appreciate their user-friendly online banking platform and the convenience of their ATM network. Highly recommended for a hassle-free banking experience! #PNCBank
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June 2023 by Barbara Smith
Opened up an account one year ago and right away a couple things happened which left me unimpressed but the real kicker was yesterday when my personal banker called me for a yearly check in to see how I was liking things.I was complaining that I only received 0.18 cents interest on $22,000 and SHE HUNG UP ON ME.Nothing says we appreciate you and want to keep your business quite like that.On-line banking, here I come.
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April 2023 by Paul Cook
Filled out an application for a business checking account. They scheduled me a virtual appointment for 1 week later. The appointment then got pushed out an additional 2 weeks. Called the branch to see if they could assist. Was offered 1 time slot that wouldn’t work for me then I was just told to call another branch to see if they could help me. I’ve been a loyal PNC customer for 19 years but I have never experienced so much hassle to get a simple account set up. Expecting a business to wait 3-4 weeks to simply open a checking account is absurd. Chase opened one up right away. Disappointed in the lack of assistance and absolutely zero urgency to help. This review is not directed at this specific branch, they have always been extremely helpful, but at PNC’s process for opening business accounts, and the amount of time they expect you to wait to get something your business needs to operate.
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October 2022 by Lisa Pritchard
Employees are professional and I always get the service I need.
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May 2022 by Shiann Berg
This branch is snobby as all get out. I wouldn't recommend this branch. If you don't look a certain way or dress a certain way they act like you got the diease.
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August 2020 by Dave Mcentire
Branch in Floyd’s Knob refused to cash a state issued government check. I made the point that I had much more currently in my accounts then what the check amount was for but the response was that they were not “comfortable” cashing it. Went to the branch on State street and they don’t have the money to cash it there so when I asked who does they said they called the branch on Charlestown Road and they had the funds and would cash the check. Drove across town to that branch and now get the run around again, refusing to cash a state issued check when I have the funds available. Aggravated beyond words at this point so I told them to close out all THREE accounts that I have had with PNC Bank for over 3 years. They had the nerve to ask why lol. They wanted to give me a cashiers check! Why would I take a check from a bank that will not take one from me, not to mention some branches don’t even have enough cash on hand to cash a check? Obviously PNC Bank does not care to retain their customers. I eventually got my money and am now looking for a decent local bank. Any suggestions?
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September 2019 by Michael Prichard
They are the worst bank branch in southern Indiana. Very snooty workers, and always act like they are not at fault for banking hours.. If you are low to a middle class; I would suggest you find another bank.
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February 2019 by Jon Baker
Great group in this bank. I've been going here with deposits everyday for years. They are always ready to serve the customer.
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February 2019 by T D
Poor customer service by PNC in general. I have been to this location a few times and each time it’s something different they can’t do. I would not recommend PNC for someone looking for a new bank.
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November 2018 by Tom Williams
I have always had great service here. Been usi g this bank for a long time. 2 drive through machines also if toure in a hurry.
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November 2018 by Ysha Bass
Everyone here is so nice! They really go above and beyond for our businesses. Would highly recommend this branch
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October 2016 by james sharp
THIEVES
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September 2016 by Me
Extremely disappointed. I have never seen bank employees so eager to exit the building after they close.
Not quite sure how every employee can leave the building at 12:07pm on Saturday when they only close at noon. One would think that after closing time, there are still wrap up responsibilities and close out duties, and clean up...but NO. Everybody couldn't get out of there fast enough.
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May 2016 by David
Extremely disappointed. I have never seen bank employees so eager to exit the building after they close. Not quite sure how every employee can leave the building at 12:07pm on Saturday when they only close at noon. One would think that after closing time, there are still wrap up responsibilities and close out duties, and clean up...but NO. Everybody couldn't get out of there fast enough.
