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January 2024 by Teresa Earl
Best Vet ever!!
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March 2023 by Rhonda C
I love taking my Yorkie to Hillside Animal Clinic!! He receives excellent care from compassionate vet techs and staff.
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March 2023 by Rhonda C
I love taking my Yorkie to Hillside Animal Clinic!! He receives excellent care from compassionate vet techs and staff.
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October 2021 by Google user
Dr Johnson and Penny are wonderful. It's so easy and less stressful for our pets, having them come to our house. I'd recommend Dr Johnson to anyone!
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December 2020 by Rachel Ferrazzi
Dr Johnson and Penny are wonderful. It's so easy and less stressful for our pets, having them come to our house. I'd recommend Dr Johnson to anyone!
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November 2020 by Melinda Piorkowski
Dr Johnson just spayed and neutered these two cuties! ❤
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April 2020 by Marianne O
They mutilated my dogs tails and dismissed us. Dont do business with them.... Read More
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December 2019 by Mark M.
I've been using this practice for 20 plus years over the course of five cats and it pains me to say that I have now some lost confidence here. That's a sad thing to say. My cat has a medical issue requiring medication twice a day to control seizures. In Oct. my pet had its worst event & its been my practice to call the vet that I had been using for two years and left her a v/m. I asked for a return call which NEVER came since I had questions about my cats meds maybe needing to be increased? I emailed her 3 times and NEVER rec'd a response. I had my wife call and leave a message which did get me my ONLY return call. In that conversation the vet was going to consult with a specialist in Louisville.....and I've NEVER heard back from her despite the fact that 4 other messages were left. If you want to avoid the one vet at this practice, who's lacking in the concept of communication skills or being responsible then just contact me through Yelp and I would be all to glad to tell you her name so that you can avoid her. For the record Hillside Animal Clinic has only contacted me once after 3 v/m's, 3 emails and 4 additional messages left with the office in 43 days. I have now talked w/the office manager and will be using a different vet within the practice. On the day that I spoke with the manager, I rec'd 5 or 6 calls that day to address this problem. So now Hillside Animal is going to have re-earn my trust and respect. Lets hope for better results.
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December 2019 by Denise Long
Dr Tucker rocks! I would definitely recommend to everyone!
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July 2019 by Ondrea N.
Do not take your dog there if you have an emergency or urgent matter. I'm only giving them one extra star than they deserve because the vet techs that did help us when we first got there were at least trying. I was told to arrive at 6:45pm and they would work us in. The vet waited until all other appointments were gone before she even bothered to come in to see us which was 9:55 pm, 5 mins before closing. My dog was vomiting in the room the whole time, and I had to take her outside in the pouring rain at least 4 times because she had diarrhea and could not hold it. I brought it to the staff's attention at least twice. Still nothing. I understand I didn't have an appointment, but have some decency and at least assess the situation of all the pet patients before making someone wait over 3 hours! Come in and explain to me why my pet's vomiting and diarrhea issues are less urgent than a dog getting an annual exam in the next room and maybe I'll understand. I waited over 3 hours for the vet to spend maybe 10 minutes with us, got a bill for $250, barely any apology and I was sent home with some prescriptions. Wow! I have been bringing pets here for almost 20 years and they used to be great, but the last 5 or so years they have really declined in service and professionalism. They continue to charge like a first class facility, meanwhile the "new" upholstery is already run down, floors are dirty, and air vents are nasty and clogged with dust and hair. I'm so disappointed I honestly would not have anyone waste their time here.
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April 2019 by Michael T.
We've been taking our dogs to Hillside for almost 15 years. The staff is pretty good, the doctors are caring and thorough; however, the wait times are horrific. If you make an appointment for 5:00, you won't go back until at least 5:30 and may not leave the clinic until 6:30. The office isn't run very well at all. As I said, very caring, thorough, and always have the best interest of the animal but if you don't like to wait then you may want to find another place.
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June 2018 by Roxie S.
Excellent care! I took my French Bulldog here because she was suffering from severe seasonal allergies. The facility is very clean and staff personable. We had the pleasure of meeting Dr. Lauren Elsea. She not only took her time to thoroughly explain allergy options, but she also took her time to answer my questions about our other fur baby that recently passed away (who was not a patient at the time). Reasonable prices and not much of a wait time. Highly recommend!
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January 2018 by Gabriella L.
5/5 stars BUT I have only been to Hillside Animal Clinic once. But based on my first impression and experience, I absolutely feel comfortable giving 5 stars! We noticed that our sweet pup was shaking her head: a typical sign of an ear infection. Upon calling our vet, we were shocked when their voicemail noted they were no longer operating. Unfortunately, our veterinarian had passed away so the practice was closed indefinitely. Which led us to Hillside. When we called, they were more than helpful in giving us information on what to do as far as transferring information to pricing to an appointment within the hour. We were able to get our little pup in last minute so she could see the vet. After an hour and a half, we walked away with LOTS of information, a semi-healed pup with medication, and a teeth cleaning on the books, we were happy Hillside customers. The vet, as well as the vet tech, were so very knowledgeable and patient with our many questions. This little pup is the love of our lives and they understood that wholeheartedly. They offered us solutions for our pet's allergies, things they can do at the clinic or at home remedies. They even gave us suggestions based on what they do for their furry friends at home. It didn't seem as if they were trying to make $$$ but as if they genuinely cared for us and our pet. Overall, a really, really wonderful experience at Hillside.
