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April 2024 by blairo
Hotel needs some updates, staff was pleasant and helpful. If you come during off season do not expect anything other than 1 dining option to be open during the week. Was here for work and stayed Sunday through Friday, only 1 dining option and 1 quick service food option available. The gift shop wasnt open either ( until I mentioned it ). Initial room had some issues but staff moved me quickly.Rooms: Clean but need updates badly.Nearby activities: Florence KY is the closest place for any type of commercial activities, very scenic .Food & drinks: Not many options
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April 2024 by Rob
Rooms: Nice views. plenty room. Nice bed bathrooms
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April 2024 by Richard McGraw
Very warm and humidCasino,
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March 2024 by Dianna Lewis
Stay away you won't win slots are too tight. Keep your money don't waste it here. But it's a beautiful place to
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March 2024 by Lisa England
Nice atmosphere, and friendly staff.
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March 2024 by David Bradford
Spent several hundred here, not a single bonus that was worth while. Highly not recommended unless you want to waste money
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March 2024 by David Yohe
Difficulty with third party reservations but all worked out
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March 2024 by Chris Flaherty
It's always a great place to go for gambling. The casino is very clean and well maintained. I had not been there in a few years before this year. I used to go annually on my birthday but the benefits are not as good as they used to be.
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March 2024 by pats pats
Checked in mobile which doesn’t work. Got to hotel at 3:00 which is checkin time and I didn’t get room until 8:30. Excuses. I didn’t get room until I begged. Manger could care less and front could care less too. Just so sad how this place is run down and nobody cares. Been going for years. Don’t go.
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March 2024 by Pam Harris
The staff was very nice. The room was nice and clean except the hair in the bathtub. The casino was hot and the atmosphere of the casino was boring. The music is very low and the casino was quiet. Please make sure you don’t talk or laugh in your hotel room the guest will complain. Overall ok getaway but I will not be returning.
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March 2024 by Andrew Werndli
Beautiful location but was an absolute waste of time. Hardly any actual functional working games. The boat was extremely hot as my entire group was sweating. The air filtration was horrible. The air was thick and everything smelled like an ashtray. It was honestly repulsive and such a shame because the staff was prompt and professional but good lord it was like taking a step back to 1994. I do not recommend
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March 2024 by Kimberly Poindexter
Didn't stay in a room. Just a day trip. Didn't win a thing. I never win here. Someone told me they put their tables and slots payoffs together, so if the tables pay off enough then the slots will not payout anything.
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March 2024 by MATTHEW Partin
Two things that really upset me about this place. First of all the workers to get in the casino profile people and discriminate. As my wife and were walking in with about 20 other people in line to get inside. We were the only ones who were carded to get in. I’m 32 she’s 31. I have already served our country and been in two combat tours so I I have grey hair which is pretty obvious. When I asked the person working the entrance. Why are we being profiled to show I.d and no one else was asked to show I.d the answer was we look younger then him. And if we proceed to go through we would have been thrown to the ground by security. ?. Seriously lol. The second thing I didn’t like was we got tickets to an event here to see CCR it was okay but what I observed was the security working the event any woman that got close to the stage and would be dancing or taking videos. Was told to go back to there seat. And they were not causing any issues by the way. Just having a good time. Have you guys never been to a concert? You just want everyone to sit in their seats and nod their head? That’s lame and boring. The rooms are nice here though I can say that. The bartender lady was nice to me but carded my wife even though you have to be 21 to get into the casino. Overall from this experience I wouldn’t recommend and won’t be back.
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February 2024 by Thomas Bunger
Figured it would be a bigger facility!!!
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February 2024 by Brian Szuch
No hospitality or respect for the customer. Staff is more concerned with socializing with each other than paying attention to the customer. Sat a bar for 5 minutes bartender was chatting with waitress and ne er served me. Food was all microwaved and usually cold. No one ever asked how the food was. Cashier mumbled and grunted could not understand him. On checkout at front desk someone yelled to come to the office instead of addressing me face to face. Most disrespectful staff everNoteworthy details: All they want is your money. To hell with courtesy ND customer service. I'd fire them all
