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April 2024 by Chrisje Key
Super friendly. Great turn around on my garment. Garment so clean as well
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March 2024 by Kim Ferson
Great and fast service!
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December 2023 by Renee Sherman
I had a white blouse that had dark blue spots all over from the inside of a suede leather jacket. I thought about trying to get it out myself, but decided to let tide cleaners take care of it professionally. They did a fantastic job in getting my blouse back to Pure White. I was very impressed and excited.
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December 2023 by Nichole Shelton
The staff were very friendly. They had my doctor’s white coat ready in less than 24 hours. I will definitely return to this location. Excellent service!
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November 2023 by Mark Liddy
We dropped off a blanket on Wednesday, told would be done by Friday. Got text for pickup on Thursday and was $2 less than was quoted. Definitely would suggest you use this business!
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October 2023 by Benjamin Swift
After the dry cleaner I have used for years is no longer in business, I came to Tide Cleaners. The fact that my suit jackets and wool coats look better than when they were first purchased is not even the best part. My cleaning was completed in less than 24 hours! It was amazing! Will be returning for sure!Service: Special care fabric cleaning
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October 2023 by Lori Allbright
I used Tide Cleaners for a company tablecloth. Tide provided a quick turn around time and completely removed a large stain left over from an event.Service: Special care fabric cleaning
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October 2023 by Brenda Krieg
Update from my previous review below: I am pleased to say that Nikki the Manager of the Cleaners that is there now, called me right after my review was posted to apologize and make the situation right, in which I truly appreciate. Never expected it, so it was a pleasant surprise. Having the right management in the right place and proper communication can make all the difference in retaining loyal customers. Thank you, Nikki for the call and your offer to make things right!————————————————————————I thought this was going to be my go to Cleaners, but not after they made a pair of white dress shorts (new/never worn) worse than what they were before I brought them in to this Cleaners. Had planned on wearing them to an event.I brought them in to have some dye removed that had transferred from being next to a pair of black shorts I had in my closet. The first time I attempted to picked them up, the dye was not removed AND I had additional spots on my white shorts that appeared to look like rust spots. They were not on my shorts when I dropped them off. So, they offered to try remove the dye again and the additional spots they added.Second attempt to pick up my shorts…still had the dye (somewhat better) and the rust looking spots were still there with additional spots added. At this point, I’m like WTH is happening here?!? They offered to try again. How does a Cleaners that is supposed to clean your clothes, add additional stains to your clothes? This was the first for me.Third time visiting this Cleaners to pick up my shorts, hoping this would the last time. Well, it was my last time to ever use this Cleaners as the dye and additional spots were still there. I talked to the young man about getting a refund and he said he couldn’t do it at the time and to call back on Monday or Tuesday so he could talk to the manager about the refund. Technically, I should get the cost I paid for the shorts, because I can’t wear them now.I waited to call Tuesday and of course no one answers the phone so I left a message with my name, number and reason for the call. No response. Called 2-3 more times, no one answers and no response to my voicemails.I’ve worked in Customer Service for many years and I couldn’t fathom treating customers this way.For reference, AIN0788365
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October 2023 by Cassie Leifel
This used to be our go-to cleaner, but not after this last experience.We dropped off 3 formal dresses, none of which are a ball gown. At pickup our total after a 30% discount was just over $80. When we inquired Breanna(who was very professional and courteous) asked the manager, Nikki, and returned with a response that one dress was a ball gown, and our charge was processed. The manager, although standing inside the door looking at us, did not feel the need to speak with us. Very poor customer service from her, and an outrageous price to clean a formal dress that is short in the front with a small train in the back (see photo of dress considered a ball gown).No longer recommend this cleaner, but if you do risk it, get a pricing quote at drop off.
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October 2023 by Shannon Miller
Brought my items to Tide and was absolutely impressed and happy with everything. My shirts had stains I didn't think would ever come out and Nikki knew exactly what they needed!! Love this place!!Service: Laundry wash & fold
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September 2023 by Mollie Richards
I question the cleaning practices at this Tide location. I delivered shirts and pants to the cleaners on 116TH Street and Cumberland, Fishers, IN. Apparently I left a handkerchief in one of my pockets. When I picked up my cleaning, I found the the handkerchief, cleaned pressed and on a hanger with a charge to $ 4.53. It was considered a dinner napkin. I called and asked the manager to contact me and got no response. This is the 3rd different complaint I have had with this cleaner. My experience is, customer, be aware! of this location.Service: Clothes pressing
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August 2023 by Melissa
The employees here are absolutely amazing I always have a great experience and they are so friendly.Service: Comforter cleaning
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July 2023 by John Warne
Service was fast, courteous, and professional. They estimated the items would be ready Thursday, but it was done Wednesday, which was a pleasant surprise. Reasonably priced, too.Service: Special care fabric cleaning
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July 2023 by Jared Gehle
Not a great experience. Very high priced and they charged me $6 to dry clean the laundry bag that I dropped off my clothes in! Still waiting to get a credit for that.
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June 2023 by Megan Kight
Amazing customer service - took items in and requested same day service on a Saturday. Two tricky spots were successfully removed. They went above and beyond to get items back to me same day.
