PNC Bank provides a range of products, services, and digital solutions to help customers manage their finances effectively. The 96th Street branch is noted for its helpful staff, particularly Brandon, who assists with setting up Trust accounts. Customers appreciate the friendly and informative service from employees like Leslie, who made the account setup process a great experience. However, some customers express concerns about having only one ATM available at the branch, leading to frustration over the removal of additional ATMs. Despite these issues, many find the branch clean and organized. The Shadeland location is also praised for its caring staff, including Steve and Lorraine, who prioritize customer needs. Overall, PNC Bank aims to support customers in handling their financial needs, whether simple or complex.
I know all of the staffs in 96th St, Luv them, friendly and very helpful with our Banking need. Thanks and Y’all have Bless X’mas and Happy Holidays 2024, see y’all soon. Don’t drink too much… or if you going to drink too much please invite me ❤️🍷🍾🎉🤪🤪🤪
November 2024
Met with Brandon several times to set up a Trust account and he is great to work with. Although another PNC Branch is closer to me the staff there (Greenwood) did not follow up or respond in timely manner. I will let 96th st handle my walk in needs and do everything else through on-line banking. 😎
August 2022
Leslie set up a new account for me. She was very informative and friendly. The branch was clean, tidy, and orderly. Leslie was available for my appointment time. It was a great experience
