-
October 2023 by Amy Pinkerton
I absolutely Love this Bank❤️!!The tellers are SO friendly.... the customer service people are over the top helpful! .... and their app is the most user friendly I have ever used!
-
August 2023 by FIRAS Aldelfi
I’ve been with PNC for 12 years and this branch is the worst customer service ever
-
July 2023 by Deb Turner
Everyone is friendly and helpful. I have banked here for years and have never had anything less than 5 star service.
-
June 2023 by Zak Zak
Park your money somewhere else. Staff is so unprofessional & uncoordinated.
-
April 2023 by ROMANY ADEL
Very lazy employees not helpful
-
October 2022 by Roy Khan
Very rude staff, not helpfull at all, I have been to this location few times and everytime they are never willing to help. Even with somthing as simple as emailing bank statement
-
July 2022 by Stacey Truitt
The website claims to offer notary services so I called to confirm and the teller confirmed they do. I drove to the branch and was told they don't provide notary services for anything related to mortgages. Pretty ironic. It was a one page declaration that I'm a first time homeowner. No one mentioned this when I called to ask and it's nowhere on their website.
-
April 2021 by HIEP NGUYEN
They are nice and friendly but the only thing make me not feel comfortable is that I always was told to unfold the cash before I deposit which is the easy way for me to count how much I have to deposit, come on, we dont have the cash counter machine like you guy does. Most of PNC brand that I go to never ask me like that except this one.
-
August 2020 by Kayla B.
Have always had great experiences with PNC. The employees are polite and take their job seriously. Out of the other banks I have used nothing comes close to being as good as these people!!
-
July 2020 by Lisa Haviland
Bad experience with PNC. Found a much better bank.
-
March 2020 by Michael Bilodeau
Excellent service.
-
January 2020 by Chizuki Lothamer
I called and told specifically what I needed. Made an appointment at 2:15 pm. I came to 2:15 pm appointment and being told that the only person who can provide the service is meeting with a customer... I am wasting my time for about 35min.
-
December 2019 by Eric A.
Tough to call it customer service, when they haven't successfully helped me yet. They are good at charging fees, almost like it impacts their bonuses. Looking for a new bank.
-
June 2019 by MsAnn IsMyName
I was turned away with 2 pieces of ID and my check by Rita. According to her and I quote “A manager needs to be in the branch to authorize a $2,500 check that was printed by a company that banks with PNC and located 10 mins away during business hours. She took my check in the drive thru with all of the necessary identification, told me that I need to come in to cash it but met me at the door with this random policy. Discrimination and profiling!!
-
June 2019 by J B
One of the daily worker is very nosy asking personal financial questions. She is unprofessional that she pulled our phone number from record and called to ask about a job for her husband. The other lady is very controlling that she refused to cash a big check asking me why I wanted to cash it for! Treated me like I was under age and that was her money!! I was at the branch 10 am asking to speak with someone about a wrongful bank transaction which costed me over $500 and she said no one has time to help me at time and to take an appointment in 3 days! I really think many times before going to this specific branch even though I am a long time customer. Overall I have been experiencing lots of mistakes, arrogance, unauthorized account changes, poor 1800 customer service. Unless I get to management my issues never resolved nor I treated well. Thinking seriously about taking my business to another bank.
