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August 2024 by Brad Mugford
This is a large gym with lots of equipment.
There are many different cardio and strength training machines that can work every part of the body. While many might prefer free weights, the Smith machines are a good alternative.
The 30-minute area is good for a quick full-body workout.
The stretching area and PF360 machine give you a lot of options.
Black card members have added benefits of hydro massage, massage chairs, tanning, etc.
It could use more than one of machines like the pec fly/rear delt. That is almost always occupied. Also, some popular machines like the hack squat are missing.
The gym is open 24 hours on weekdays (Monday 5AM - Friday 9PM). It would be nice if it was open 24/7 all week, or at least open later than 7PM on weekends.
This location does appear to have a relatively high staff turnover.
I do want to give a shoutout to Anthony (Tony), who works the overnight shift. You can tell that he is very knowledgeable and has a passion for health & fitness. His positive attitude is motivational. He is always helpful, especially when it comes to a relative gym noob like myself.
Considering the price range of $10-$25/month, I would give it 5 stars.
UPDATE (5/20/24) - Not long after I left this review, Anthony quit. The gym is no longer open 24 hours because of staffing issues. The employee turnover is a major issue. I have moved my review to 4 stars for now.
Update (6/28/24) - It's been around 6 weeks and this place is still "temporarily" not 24 hours due to staffing issues.
This is the second 1+ month period it has happened this year.
I am skeptical that it is even going to be open 24 hours again, which is very inconvenient for me and others.
It seems like these "temporary" hours are going to become permanent. If that happens, it feels like bait and switch.
I have moved my review down to 3 stars.
Update (8/10/24)
As I predicted, they are permanently no longer 24 hours.
The flexible hours were a primary reason I signed up. Outside that, the gym is fine.
I have moved my review to 2 stars because of the hours.
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July 2024 by Main
I needed my membership transferred and there was no manager on site for the weekend and then on the following Monday. I was lucky enough to end up getting a young lady named Ari to help me and she put me on hold and figured out how to transfer my memership. I could tell she cared. The other gentleman was "too busy" and wanted to me wait until a manager was in when I knew in my heart that he could have done it himself. Thanks Ari!! You're are true employee that wants to help customers instead of making excuses. Two thumbs up!!
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July 2024 by Greg
I enjoy working out here and the equipment is well maintained.
Staffing can be hit and miss but usually very friendly. The bathrooms smell of urine, it goes days before they seem to be cleaned. You will see dried urine on the floors around urinals etc. hand soap is frequently empty.
As of today, they now have two now have two vans of homeless people living the parking lot. So Girls be careful when coming or going. Your safety is the most importance. There has been one living there all summer, a blue van and now a white conversion one too. Mgmt doesn’t seem to care.
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July 2024 by Aj
Very nice environment, people be on their business and staff is awesome most of them are really nice
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June 2024 by Daniel Mcneely
Great place until they started closing early. Hopefully, that changes soon. I work nights and don't get off until after 10 pm most of the week. May need to cancel since I can't use the gym at the time's I'm able to.
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May 2024 by T Glz
Traveling and planet fitness is very convenient
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May 2024 by Matthew McCord
Enjoyed our time at this location, but canceling turned out to be a nightmare. I expressed our intent to cancel on 3/30/24 (4 accounts). I was told I had to either send a certified letter or come into the gym personally to cancel. This took some time, as we were on vacation at the time. In the meantime, an annual fee (4/1/24 to 4/1/25) was charged on two of the accounts, the monthly fee for all 4 accounts was charged ($52.99) and as I was in the gym canceling, I was randomly told that one of our accounts had $40 in unpaid monthly dues on it from 2022....weird since all 4 accounts were on autopay. In total, I paid $180 in costs AFTER letting them know I was canceling. I was willing to give them the benefit of the doubt and concede the $40 as well as the $52.99 (I could have made it to the gym before the monthly dues hit). However, the annual fee is very frustrating since we're basically paying it for an entire year of time in which we will not be members of the gym. I reached out to corporate to request a refund of some level. I got an automated email back that said if you're looking for a refund, that can only be issued by the local management. Reaching out to the local management, they just punt back to corporate and say it's corporate who will not allow the refund. They just point to the fine print and tell you you're screwed. It's sad, because we'd probably consider coming back at some point, but not likely now.
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April 2024 by Kara Gwynn
A relaxed atmosphere for everyone to work out with lots of options. Super clean facility.
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April 2024 by Christina Templeton
Planet Fitness is a good gym: Convenient & Clean with all the exercise equipment options & spaces needed, along with TVs. Adl Black card membership provides use of hydro-massage & tanning beds.
I've been using PF for 6+ yrs. Membership applies at any PF in the country. *Note: take your ear buds
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April 2024 by karthik krishna
Once you join, you can’t CANCEL MEMBERSHIP! They will make you pay ransom before they literally cancel the membership.
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March 2024 by connor fortner
Price is good and the place is always clean, but the building is too small, the weekend hours are bad, and the equipment could be way better. I’ll be leaving for crunch fitness next month
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March 2024 by Keanna B
Great place to workout
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February 2024 by Jim Shadoan
Worse customer service!! Many times not just once. Also spent 45 mins trying to cancel my son of my own bank account and had to call into another branch while I was standing in front of them because they couldn’t help me!!
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February 2024 by Austin Miller
Is the planet fitness on allisonville actually open 24/7 through the week?
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February 2024 by Mustapha Agriche
Not longer oper 24
