Kroger is a popular grocery store chain that offers a wide variety of quality food and household products. Customers can find fresh produce, meats, seafood, dairy, and pharmaceutical items all under one roof. The store is known for its competitive prices and sales that rival discount stores. While the store is generally clean and well-stocked, the customer service experience can be mixed. Some customers have reported long waits in the meat department and unhelpful or rude employees. However, there are also positive experiences, such as the excellent service provided by Brenley in the flower department and the friendly and efficient cashier, Eli. Overall, Kroger aims to be a one-stop shop for savings, offering a wide selection of products and competitive prices. While the customer service can be hit or miss, the store's convenience and variety make it a popular choice for many shoppers.
Brenley, in the flower department, is fantastic! She helped me create a lovely balloon arrangement for my daughter's 16th birthday. Her genuine smile and kind assistance helped brighten my day. Thank you!
September 2024
This location (Cumberland Rd) always has one worker doing the job of three people for curbside pickup. They are always late with the orders. I never have this problem at the Olio Rd. location. Maybe management is the problem here? Hiring some help for that poor young man is a start.
June 2024
The fishy smells over powers the bakery smells. Have you thought about moving one of them far from the other?
