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July 2023 by Joy L.
Wait times for teller seem excessive for the amount of upper management standing around watching. Been like this for last 7 or 8 visits.
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March 2023 by Tom N Vicki C.
Have fairly decent credit, got 2 car loans OFFERED, we didn't seek them. Maybe since it's owned 'by the people', they give their greatest attention to 'fellow responsible owners'. Not sure what the negative comments are about personally speaking. Tom Comtois
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September 2022 by Do Slay
I wish I had a better review, I don't. Read some of the reviews below, "Drop the ball," Lack of accountability," and "Slow as a turtle," seem to be the norm and name of the game here. #Terrible
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July 2022 by Kimberly Heman
Jay was amazing at helping me with my personal loan! Very professional, quick and nice!
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October 2021 by Craig M Hirsty
Customer service here is complete rubbish. They aren’t pleasant or helpful at all. Remember when businesses treated customers with respect & dignity? You won’t find that here.
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March 2021 by Dan Hubbard
This ATM is terrible, it won’t accept my check. I stopped using it years ago for the same problem, and I guess they don’t want to fix it. It is very frustrating to have to deposit 1 check in a year, and it doesn’t work. I’ve banked here for 25 years, and this is just infuriating.
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August 2020 by Laura Ellis
Tried to get my money out. They said they don't have 30k in cash on hand. That's scary!!!! No cash!!!
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July 2020 by Amber Smith
I love this bank! I've been here for over a decade. Every single person ever I've spoken with has been nice and helpful. They seem like they actually like being there! I've had 0 issues with them. No crazy fees, no crazy things ever happening to my account. Love them!
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May 2020 by Myanmar Media ျမန္မာမီဒီယာ
The biggest lair of Creditors.
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September 2019 by Kurt Auzins
Great interest rates and a number of nice locations, people are friendly. Lines can be long, online technology isn't impressive and neither is their smart phone app.
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June 2019 by Ben Lewis
Love this bank!
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April 2019 by Jordan Brown
Seems like there are better solutions than Forum. They were a wonderful company when I started. They truly went out of their way to solve my issues. But now they seem to constantly drop the ball. They don't like to return phone calls or work synergistically within their companies.
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March 2019 by Kaitlyn A.
Forum is the absolute worst lender I have ever worked with, hands down. Dealing with anything related to a loan, customer service, or insurance is impossible. I have dealt with problem after problem when it comes to them and I can't ever get a straight answer from any employee I've talked to on the phone. They screwed up the application of a payment, reversed it, reapplied it, and still tried to say I never made that payment AND applied a late fee to my account. Even though they reluctantly admit it was their error. There are so many hoops to jump through it's ridiculous. I have made every single monthly car payment. Horrible customer service, if I could give them zero stars, I would. At this point, I would much rather pay more in interest at a different bank that is easier to deal with.
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January 2019 by Pavel Svilenov
One of the few banks that can open an HSA account for you. Really neat environment, kind and professional staff. Very satisfied with my recent experience there.
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November 2018 by Srivathsa Bhattar
Excellent service and free COIN machine for members.
