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February 2024 by Rachel H.
I was going to rate much lower because I rented a car from them that was supposed to be 4wheel drive but it wasn't. We didn't realize that it wasn't 4wheel drive until we had the car out in Breckenridge and it snowed 10 inches and we got stuck. They ended up giving us a refund and two free days rental so my rating definitely improved. I took one star away because hopefully they will better train employees to know which cars are 4wheel drive in the future.
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February 2024 by Lesa Grant
I was in a pinch to get a rental for a business trip and the original company said I had requested an Ev car and they didn’t have anything else. So I had 2 hours to find another car and luckily Enterprise in Fishers pull through and in fact it was a brand new vehicle so it turned out to be a great trip.
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February 2024 by Kim Matuzek
I needed a rental while my vehicle was being serviced. I can't say enough about them. Picked me up from the dealership and even switched out my rental when there was an issue. Definitely a great location and great staff.
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January 2024 by Curtis Marshall
Very prompt service. Car was great . I extended online no issues. A great experience
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December 2023 by Anthony Feher
The car I ordered was ready when I got there. It ran great. The checking and checkout process was seamless.
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November 2023 by Carole T.
Their prepay policy is a rip off. They make it seem that for $3 a gallon, you'll only pay for the gas you use. In reality, they charge a set amount for an entire tank of gas costing nearly $40! I used less than 1/2 tank, driving the rental only 4 times while my car was being fixed, and I was charged for a full tank of gas!! I was contacted by someone in their corporate office who asked how they could make things better. My reply was for them to refund part of my money. Never heard from them again. I suggest never using this company for your rental. They aren't honest and upfront regarding this policy, so they're most likely dishonest in others as well. Not only will I never use them again, but I'm spreading the word about this company and its dishonest policy to all I come in contact. So far it's been well over a hundred. Maybe if the start losing customers, they'll be more honest.
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November 2023 by Christian Herron
Car had “no smoking” stickers all over it but someone had clearly smoked a lot in the car. $61/day to drive a roller skate of a car seemed way too high. The process of scheduling and pickup/drop off was really easy and convenient. When I asked for a discount because of condition of the vehicle I was offered a discount on a future rental but nothing for the current rental.
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November 2023 by UndrA Nicholson
These guy are GREAT! They are always professional, respectful, and they goes the extra mile to ensure everything is covered and taken care of! Mr.Chase Faris the Asst. Branch Manager, whom I dealt with many times, sets a great example for his team regarding best in class, customer service! I have always had an extremely positive experience when dealing with the Enterprise located on Ford Dr. In Fishers Indiana! Keep up the good work and Thank you so much for providing excellent customer service, ALL THE TIME!
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November 2023 by William Ray
Enterprise in Fishers, IN was great. The staff were extremely friendly, professional, and helpful. I needed an extended rental due to car repairs, and they handled all the details with my insurance company flawlessly. It’s refreshing nowadays to find good customer service, and they definitely have it.
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November 2023 by Ricardo Martinez
I recently had a fantastic experience at Enterprise, thanks to their Manager, Chase.Chase went the extra mile to ensure my satisfaction. His dedication to delivering exceptional customer service is truly impressive.
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November 2023 by Katie Sparks
Had a flat within the first few hours of renting which was unfortunate but unforeseeable. The team sent AAA to change it for me, stayed open late so I could exchange the car for a new one, and were so polite and kind the entire time. Absolutely will be renting from again!
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October 2023 by April Purdy
Enterprise was great to work with. The employees were great, the car was exactly what I needed for my trip. Thank you!
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October 2023 by Joshua Lawrence
Recently moved to Carmel and needed a rental car for work. Allison was quick & got me in my rental in under 10 minutes. Great attitude with a smile on her face. I’ll be back in the near future. Thanks Allison!
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September 2023 by Michael Niemiec
My experience with enterprise rental in on Ford drive in fishers has been fantastic! I’ve rented with them 2 years in a row, and have been extremely pleased with their promptness, professionalism, and kindness. I will always rent a car from these folks!
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September 2023 by Monica Moreland
Customer Service was very professional and personable. I am thankful for the customer care that I received from the staff Particularly the Manager. He was very accommodating and went over and beyond to make sure all of my needs were met.
