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September 2024 by Sam Adams
Treats you like family…
My wife has had nothing but positive things to say about the clinic. Our dog and cat are taken care of, we are able to schedule as needed with minimal wait, and staff remember us.
I, personally, have felt slightly off about the office simply because I have voiced concern regarding my cat’s chronic runny nose (due to herpes) on two different visits only to be dismissed. However, unless I have a truly heartbreaking experience, I will continue to take my kids here due to the staff treating us as family as well as always inquiring about the health of my cat when my wife visits.
Oh and a drive thru pet pharmacy?? That’s epic. ??
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September 2024 by Margaret Shan Jensen
They are friendly and always have my pets' best interests at heart.
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August 2024 by R B
Nursing staff is excellent but the Doctor does not spend a lot of time with your pet and it's not always good at explaining things. If your pet is a frequent visitor, get insurance. This place is expensive.
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August 2024 by Rachel Gollaher
My previous vet office was very rude when I called about euthanasia for my 18yo dog, so I called West Side Hospital. The person I spoke to was very, very kind and set up the appointment for us. When we walked in for the procedure, I couldn’t get any words out because the tears just started to fall…and the person at the front desk instinctively knew who we were and graciously just led us to the room. We were able to say goodbye before they took him back to put in the IV port, then they brought him back and we loved on him some more until it was time. The vet and techs were so very kind to us. Never rushed us to say goodbye. We stayed with him long after he was gone and took our time to grieve. We will definitely be bringing our other dog here. I can’t thank the staff enough for their compassion.
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August 2024 by tami jo Reynolds
This team …. Always so courteous… We have counted on West side Pet for 15 yrs now. Thank you
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June 2024 by Donna Harris
Everyone there was so good with our German shepherd Sheba when we walked in front desk Julie was very polite and kind went back nurse was really good with Sheba and doctor Messal was great with her also she got her shots Sheba even wanted to go back to other receptionist to get some more attention thank you to all staff I would highly recommend them to anyone I would say this was my favorite vet I have taken any dog to
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April 2024 by Joe M.
Dr. Mark Massal and his staff are absolutely amazing. Dr.Mark is practically family. We have use them for nearly 30 years. They offer the most professional and courteous services. We recently had to put down our 16 year old Boston. We were treated so kindly, their sympathy was beyond words
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March 2024 by Nikki Hayes
I think this is a very best place to take my fur babies,and it's close to home.
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February 2024 by TASHA Adams
Staff was friendly, I think its great and they care. I do think their prices are a little high, but it's closer than the ft.branch one.
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February 2024 by Gloria Castillo
They do not take American Express. You will be misquoted by quite a lot and the manager is no help. Like she won’t even try to help. Thankfully my dogs are okay.
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December 2023 by Debra Campbell
Separate entrances to hospital for cats n their owners and for dogs and their owners -what a great idea!Diana, Julie, Cassie, n Dr Mark Messel were wonderful!
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November 2023 by Christopher Maria
They did an excellent job caring for our cat!
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October 2023 by Joe Villarreal
Very professional and clean environment.
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October 2023 by Jennifer Chapman
Tracy is wonderful. She takes great care of our Lily.
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October 2023 by Betty Wilkins
Go to paw's inn. Vet not accepting new clients
