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March 2024 by Melody W.
Fantastic, friendly people!! I have talked to several employees and each one is great, very helpful. We live in FL and prefer to use the Evansville branch for loans, cds, savings, and checking. Brenda B. was very helpful with loans and Angel is great with CDs.
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December 2023 by Tom Nalley
Brenda and all of the people here are an absolute pleasure to do business with.
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May 2023 by Patsy Jenkins
Went threw drive-thru only.
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March 2023 by Carlos Gonzales
I love dealing with Sterling. They have always been helpful with any banking needs I have had. So much better dealing with a local credit union instead of large corporate banks.
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January 2023 by Charles H.
I sign in on my account then it logs out maybe in 3 minutes.That is why I gave it 2 stars very annoying . I have a car loan which I am grateful but wish someone would have took time to explain the ASC warranty I purchased. It was attached to my loan which I knew . I didn't know the pamphlet the dealer JTyler Autos gave me as completely different than the contract . ASC has not covered things because it's not in the written contract . I assume the dealer got a fee for selling me the warranty not sure about the credit union . I did recently try to cancel ASC they want you to go get your mileage notarized and a fee plus 6 to 8 weeks before they pay you a pro rated refund. Hopefully the credit union will inform customers if a dealer sells one and attached to your loan . I was never told certain things in my ASC contract. My fault for trusting people. Trick me once maybe but not again .Hopefully the credit union will help if anything happens that should be covered in the warranty . The 2 stars is basically over the website and it signing you out while to trying to use the site . I do wish Iwould have been advised me better on the car warranty.
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November 2022 by Carrie Yates
The public needs to know what happened to me being a customer for 30+ and trust me when I say You do not want to bank here and reason we worry about our accounts and I never thought a bank employee was the person I should of worried about. The employee accessed my password protected account without my permission and did a transaction without asking me first but left me a voice mail of what he did. The CEO supports the employee so when you read their policy read again because they didn't and aren't protecting me they have threatened me and the people financially connected to me and ruined my credit. And they said told me to take my reviews down out of good faith. Not going to happen I would love the public s feedback and that I'm contacting contacting the news because they didn't fix what they broke
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September 2022 by june villines
Sterling has been a secure,reliable credit union for yrs to me. June villines
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April 2022 by Deborah Gries
Barbara made our loan experience fast and easy . I highly recommend Sterling Federal Credit Union .Thank you for a wonderful experience.
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January 2019 by Bennie Dosier
Been with Sterling for the better part of twenty years. Always been there for me, wether it's a roof or a old truck caught my eye. Pleasure doing business!
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January 2018 by Kelly Deno
This company helped me when others wouldn't, I was also able to cosign for both of my kids back to back and my family suffered a great loss after the death of my partner which led to filing bankruptcy but my credit was so good with them that they overlooked it and I was finally I was able to cosign for my son. I WOULD NOT GO ANYWHERE ELSE!!!!! THANK YOU TO THE ENTIRE STAFF WHICH ARE VERY POLITE SO FOR THAT A HUGE SHOUT OUT TO THE ENTIRE STAFF!!
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July 2017 by Chey
I have had nothing but issues with this bank regarding their loan services. They do not communicate well and do not attempt to fix their own mistakes when they are made.
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December 2016 by Brian Hardy
Have been banking with them for 34 years. If you have never been a credit union member you are missing out.
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March 2016 by Joanna Hall
I love banking at Sterling Federal Credit Union, very friendly, professional, helpful, gives you options on loans !!!
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March 2013 by Alister Macintyre
I opened account here in late 2011, after FDIC closed another place where I had been banking. I selected it because it had multiple locations around town, including one convenient to where I live, and good ratings for financial security. It is in a good location, easy access, given Evansville traffic jams. The staff is helpful. I like it that on end of year statement, there is YTD earnings, so easy to report on income taxes.
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January 1970 by Tab S.
Sterling United Federal Credit Union has begun re sequencing their deposits and withdrawals in such a way that most benefits their receiving overdraft fees. They used to be my absolute favorite financial institution, but I have evidence of 3 different occurrences in the last 2 months. Watch your ACH, debit and credit transactions, and pay close attention to automatic and other electronic deposits. They'll get ya.
