The Spectrum Store on Hirschland Road in Evansville provides Internet, mobile, cable TV, and equipment services. Reviews consistently highlight helpful and polite staff who provide great service, solving problems right on the spot. Employees are described as personable, dedicated, professional, and working tirelessly. The store itself is clean, though it is noted as being very busy and popular, which can make parking an issue due to its location next to a busy restaurant. The entrance to the parking lot is only accessible from the parallel street. Processes are very smooth, allowing customers to schedule an appointment in advance or check in at a front kiosk. Experiences are often efficient, with some visits taking only five minutes for a simple return, while others for upgrades take about forty-five minutes. The service results in reliable, high-speed Internet. Overall, customers report great experiences with the helpful employees and Spectrum's services, leading them to return.
They where very busy and still got us in in a timely manner. Hubs was there for a new phone and they was able to get him taken care of with upmost satisfaction.
February 2026
There were 9 people waiting when I walked in. They helped me in 10 minutes. Quick, helpful and polite.
January 2026
Long wait. Mainly because the people being waited on
