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May 2024 by J.
Clean and well organized. Friendly staff.
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May 2024 by Elizabeth Feuquay
Don't Ever buy feeder rats from here I bought 2 large Feeders for my two snakes because they were the only place that had big rats I fed them the rats 24 hours later both of my snakes are dead and the person I talked to said well sorry I can't do anything for you!!!!! they need to replace my snakes ? ? I'm beyond pissed
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October 2023 by Zayden H.
Amazing Place. I love how the staff is always there to help with all my needs. Anything from fleas to tics, they're always willing to help!
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August 2023 by Debra Campbell
What a HUGE variety of pet food, treats, collars, and leashes! Wonderful employees, knowledgeable and kind. It's wonderful to also be able to donate to animal shelters while here. Great job! I will be back. Thank youm
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July 2023 by Alfonso Aldana
Awesome selection for cats. The staff was friendly and attentive to my cat's needs. The cashier even saved me money by signing me up for the rewards program and as well as the military Monday discount.
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June 2023 by Andrew M Leonard
I use come here all the time for my snake food I move away awesome place for sure! The lady I deal with her name was Vicky I don't know she still work there if she do tell her I Said hi please thank you for God bless you!
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June 2023 by Ron Folz
Extremely overpriced and will not price match as they had before. Crickets at Pet Food Center=12 for $6.00...Crickets at the Bait Bucket=24 for $2.50.
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June 2023 by Sarah Keith
Staff extremely helpful n knew wat would be best choice to treat my puppy
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May 2023 by Kay Tinsley
So many workers were so helpful, from the time I walked in, to the time I checked out. Very friendly and knowledgeable.
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April 2023 by Brittany McCormick
We have had the best experience with Pet Food Center West lately. We recently added some new pets to our home and the staff was very helpful in our transition. They were extremely knowledgeable about hamsters and gave us all the info we needed to make them have the happiest life possible. Our girl Reggie wants for nothing thanks to the staff at PFCW. They have also recently helped us with our fish tank problems. We have had an influx of death amongst our poor fish and we immediately sought out help. The staff tested our water, gave suggestions on tank improvement conditions, and even replaced the fish we had lost. Overall it has been a wonderful experience and we will continue to visit for our pet needs!
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April 2023 by TONI M. Reese
Some people here are not the best at working in a pet store. If you don't want to chase fish around for a customer then don't work here. Also please wear deodorant! I ask for 8 guppies which the tank had maybe 20 the employee was huffing and puffing trying to catch these guppies ended up only catching like 3 and told me they couldn't get any more. So I told the employee that's ok never mind. I understand if the employee was not supposed to be doing the fish but they should be trained in every area then or don't ask me if I need help with the fish. As I was leaving the employee was like I wonder how I get these back into the tank. It took us no less than 10 minutes to get 3 guppies and by the time the employee was done the little room smelt so bad of body odor. Employees should be trained and advise of how they should dress, smell, and look presentable in any store/business they work in.
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April 2023 by Jay Roy
I had an amazing experience at this location with Tessa. I go here almost everyday with my service dog in training. Today I wasn't feeling the best so I sat down away from people and soon had an episode. Half way through I opened my eyes and noticed Tessa sitting with me (which is what handlers prefer our dogs are trained to know what to do) she redirected my service dog when she got distracted by another dog and kept her close when she got up (she is still in training so mistakes happen Tessa handled this wonderfully) when I came to I thank her and she ask if I was okay and needed water. She then ran across the street to get me water. She has been the absolute best experience I can't thank her enough! This store in general is absolutely amazing with us always so respectful!
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April 2023 by Jason Marsh
Wish they still carried iams.
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March 2023 by Angela Lord
Love going in here for fish and my fur babies needs. Lots of items, friendly
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February 2023 by Jennilyn Brown
I would like to edit my review from 3 to 4 stars. I appreciate the owner reaching out to me with a discount offer, acknowledging and correcting the mistake made. That's a class act in my book.Pricey! Sign up promoting 30% off dog beds but told sale is over at check-out. A basic dog brush was $27!! Won't be back!
