Pep Boys Auto Service & Tire Shop at 101 Metro Ave in Evansville, IN, is a trusted local business offering a wide range of auto services. With over 100 years of experience, they are known for their reliable and professional work. The shop specializes in new tires, tire repair, and tire replacement, providing same-day services to help customers stay safe on the road. Their certified technicians also handle auto repairs and maintenance, including oil changes, brake repair, battery replacement, and inspections. They are equipped to service hybrid and electric vehicles, making them a convenient choice for various car needs. Customers appreciate the helpful and friendly staff, describing the service as excellent and timely. Many mention that the staff keeps them informed throughout the process and offers competitive prices, especially for tires and alignments. The ease of appointment booking online is also highlighted, with some customers noting that they could get in quickly for urgent repairs. However, there are some concerns about the checkout process, with instances of slow payment setup and issues with double charges, leading to frustration. Despite these setbacks, the overall experience is positive, and customers feel confident returning for future service. The management has been praised for honesty and improved customer care, making Pep Boys a reliable and friendly auto service center in Evansville.
