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January 2024 by Iambydefault
Checking should be free!
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October 2023 by Baylee Townsend
Wait time in the drive thru is lengthy, but the staff is great.Mrs. Bradford helped me out when I was having issues with my account. She was kind and caring. There was also a teller with dark hair that was very kind too.
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March 2023 by Rolanda Thomas
Just acknowledge that you know people are there when they pull up in drive through!! The wait time is ridiculous!!
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December 2022 by Jake Boilermaker
Slow service. Everyone still wearing masks.
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November 2021 by Bret Roebling
I am the only car in drive-through and I put my deposit in the tube and send it. Four minutes later I get no response that they had received it or welcome to you old national bank or any other greeting so I press the call button. A nice gentleman comes on the phone and tells me that they are working inside as well. Not sure what happened to customer service but when someone walks into my business I acknowledge them and welcome them to my business no matter how busy I am. Employment really must be tough if they’re that short staffed.
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August 2021 by Tyler Nelson
All of the employees are very friendly and service is very fast.
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November 2020 by Brady Fox
I live in Springfield missouri. We had issues with a title for a car .I called up to the bank and Karen Alvey spent all afternoon going out of her way to help me after multiple people working at the other branches said no. She is an amazing asset to the team here and really went above and beyond what she had to. I live three states away and she still treated me like an everyday customer. Thank you so much. She deserves a promotion for sure.
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October 2020 by Patrick Lester
Nice people safe with mask. Good bank for anyone to try.
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October 2020 by Z Monty
Location on north green by lynchWhoever the old man working the drive thru is loves the no face to face interactions anymore he talks so quick and just shuts off the screen when he’s done he doesn’t care about people or there days just what he has to doGet him out of people relations and put him in the back counting penny’s
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March 2020 by Joanna Dough
Most outrageous banking experience I’ve ever had folks.
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March 2020 by Joanna D.
Most outrageous banking experience I've ever had folks. I went to withdraw the 6k that was left in my account and got treated like a criminal. No banks has the right to question why you're withdrawing your money or what you're doing with YOUR money. No bank has the right to impede their customers from accessing their money -- especially at a time like this. You wanna file an SAR (suspicious activity report) that's fine, have at it. But don't presume you have the authority or right to question undermine or interrogate unsatisfied customers who wish to close their accounts with your institution. Check yourselves.
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October 2018 by Julie Johnston
Sat in the drive through for 20 minutes before waited on! Could not leave because already sent my ID inside.
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March 2018 by Joy Zhou
This bank is really awful. Keep changing me without any notification. I can not image what will happen if I never login my account , maybe I own the bank thousands dollars. And I can't not cancel my account since I don't live Evansville any more. Oh my gosh, I can say that this is the worst bank in the world !!!
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June 2017 by Dalton Davis
I bank here. I personally can say they have helped me out a lot concerning questions I have asked. Convenient locations.
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March 2013 by Alya
Banking is done here :)
