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“Had a great experience with Tanner. He was able to make sure we got the best deal possible while also having to help multiple customers. We will be back soon to upgrade a few of our lines.”
“Switching phone is always challenging. Jennie at AT&T made our experience painless and a good experience. She was friendly, thorough, and very knowledgeable. She was very patient with us while waiting for Verizon to give us a transfer code to port over our numbers. Thank you Jennie for an excellent job. She has great customer service. It was a good experience.”
“James was very helpful with all my questions and concerns today! He actually helped me learn how to use tha iphone 16e!!! He helping make my daughter's Christmas even better!!! Thanks so much....”
“Was so pleased with the quality of service I brought my Dad’s phone in for a new battery. Service was as good as the first time.Ben was extremely helpful, friendly and most importantly knowledgeable about the repairs needed for my older iPhone. I would definitely come back and recommend Phone Todd for your cell phone needs.”
“Everyone was very friendly, they answered all my questions & even informed me of new deals they had going on. I'll be returning next day for an upgrade!”
“Josh was fantastic. Answered all of our questions and concerns before trying to sell us anything. Ended up upgrading 4 lines and adding a fifth. Great customer service!”
“Jeremy goes above and beyond for his customers! He is very personable and knowledgeable about cell phones and accessories. If he doesn’t know the answer to your question, he will make sure he finds out. He is always my go to person! I highly recommend him!!”
“Ellie and Jami are real troopers. Their customer service was top of the line. Ellie took me as far as she could with Jami's guidance I was able to retrieve all my contacts from a phone that had been destroyed.
Thanks ladies for an excellent way to end my afternoon!”
“Went to this location to get new phone and service. Got 2 phones and a tablet for about $100 a month. Tommy is a great guy and knows what he is doing. Also switched my information from old device to new device. I definitely be coming back in the future as well referring people to here.”
“Steven has helped me meet all my needs everytime I've came to metro . He doesn't stop until the issue is fixed. Thank you for all your help and being thorough in all that you do.”
“I had a wonderful experience at the Burkhardt AT&T store yesterday. I went in to transfer my cell from another carrier. From the very start I was greeted by a very friendly person, I wish I could remember her name. She advised she would be glad to get my cellphone concern resolved with a service tech. After a very short wait, I met Grace, She greeted me with a genuine smile and friendly voice and asked what brought me in to see them. She listened patiently to my concerns and acknowledged she’d be glad to see how she could help me. She was very knowledgeable and informative about my iPhone. Grace is a wonderful asset to the Customer Service department and the AT&T family. .”
“My staff person ALICE was kind and super helpful. Truly wanted to make sure what she was saying was understood. She took the time with me and made me feel good about doing business there. Thanks you!”
“Christopher Taglingerexcellent service I have ever received online or in-store and I have been with AT&T for years excellent service, knowledgeable, helpful extremely friendly”
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“I wish I could give them 10 stars! Shyanne was amazing. I was about to lose 5 years of precious pictures, including pictures of my late mother, after my phone crashed. My cloud wasn't backed up (lesson learned) so they would have been gone. Shyanne worked absolute miracles for me & restored everything to my new phone. Thank you isn't enough!”