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August 2024 by Donnie Stading
They held my package because they could not find my address but yet ups never has a problem finding it after them holding on to package for weeks had sender resend it and they delivered some else package to me instead of mine I delivered that package to that person hoping they had mine which they did not so a month in dealing with this and been sent twice through this company and they still can't get it right
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June 2024 by Zac Casper
Was in and out very quickly. Desk worker was super nice too.
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May 2024 by Blake Brown
I want to start this review out by saying that I would’ve given this hellscape of an establishment zero stars if I could but Google doesn’t give you the privilege of doing so. I came to pick up a medication that I have routinely picked up myself, yet for some reason I wasn’t allowed to pick up my own medication although the package has my name on it and I had my ID. Apparently, this time was different because I wasn’t twenty-one years old, but again, I’ve picked up my own medication legally numerous times with no issue. I wouldn’t have had any issue with this if the individual who “helped” me wasn’t rude, unhelpful, unapologetic, and incompassionate. There was no “I’m sorry, let me check with my manager,” not even a simple “sorry.” Next time a customer comes in, make sure to pop ‘em in the jaw too while you’re at it. Thanks for nothing.
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March 2024 by Carmel McLeod
This has always been the worst delivery service and they wont let you contact the last fed ex place. Evansville has the worst fed ex lazy workers. Constantly leaving packages at the road when it always says the front door. Cant stand them or their lazy drivers to maceo . Why these companies dont let you choose ups instead. I would pay more. Fed ex is the worst
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March 2024 by Grace Konrath
I have waited at home 2 days now, right by the door. The delivery driver has decided they don't need to try to deliver my package! I've tried for 2 days to get them to hold my package so I can pick it up. Apparently their ridiculous policy is they have to attempt to deliver it 3 times then they can hold it! What?! I'm asking for you to hold it, I've confirmed who I am, where I live, my tracking number, case number, and yet they are not allowed to hold it?? FedEx as a company needs to be gone. Leave the package delivery to companies that know how to do it. Even usps is better suited than this company. Since they are deciding to hang on here are a few suggestions train your delivery drivers as well as you do customer service, change you policy for holding packages, and have better communication with your employees, customers, and sellers.
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February 2024 by bannedsolution
Drivers are terrible. Won't bother coming to the door or even down the street and will just report you as not home to shorten their day.
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February 2024 by Kezia Jackson
Its been 3hours after it says delivered and its when i realized it was delivered to a different address after browsing around our apartment complex. They don't bother to double check the numbers before dropping a package. ?
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February 2024 by Susanna
Worst carrier ever. Why pay over $20 for 2 day letter delivery that doesn’t get delivered for a week. No explanation no refund. Do not recommend this carrier!
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February 2024 by Piyush Patel
Worst service
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January 2024 by stephanie childs
The employee was extremely helpful and nice. I was having trouble with the label staying even after taping it, and she said she would take care of it. Just overall a wonderful experience
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December 2023 by irina
So friendly and nice workers
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December 2023 by Shely Ferguson
Went to pick up a package and it was after hours today and they were incredibly helpful and took the time to find it for me. Highly recommend.
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October 2023 by Angela Pulley
2 times they claim they stopped by my address & no one was home. I was home got an alert that no one was home. NO ONE knocked on my door. Not one FED EX delivery truck has been on my street .Driver's please stop lying because YOU didn't want to do the job YOU applied for.
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October 2023 by Matthew “CosmicBanana” Ulrich
Have gone here multiple times, and each time, I've had a package lost or not properly scanned in. Both times, it has been the same guy who took the package, but the package ends up not getting scanned in correctly and ends up being lost in the mail. I would not recommend going here it's too risky, especially with higher value packages. Try one of the locations.
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October 2023 by Barbara Moss
The young lady was a big help to me she helped me get the package ready to be shipped because I didn't know what I was doing
