Eyeglass World offers a convenient and friendly experience for customers seeking glasses and eye care. Customers can have their glasses hand-crafted the same day at the in-store labs, with a wide selection of stylish frames and special deals like two pairs starting at $99. The store features a professional and courteous staff, with many customers praising specific team members for their friendliness and helpfulness. The optometrists, including Dr. Clark, are appreciated for their precision, accuracy, and thorough exams, making the eye care process smooth and enjoyable. Many reviews highlight a positive experience with the exam and the staff, with some customers mentioning that they plan to return or recommend the store to friends and family. However, some customers have faced challenges with online ordering and the store’s policies. Issues such as delays in verifying prescriptions, slow processing of orders, and long wait times—up to four weeks for contact lenses—have caused frustration. One reviewer shared disappointment over a week-long delay in the processing of an order, which impacted travel plans. Others noted that although the staff on-site was excellent, the policies around ordering contacts or glasses sometimes felt inconvenient, especially when compared to the quick service possible elsewhere. Overall, Eyeglass World is praised for its professional staff, quality exams, and in-store services, but some customers feel that the store’s policies and order processing times could be improved for a more reliable experience.
I've gotten contacts and glasses from here, and I just got off the phone with a question about my prescription- I'm thoroughly impressed with how kind and helpful the woman who helped me, Mary, was. I thought she deserved to recognized!!
June 2025
Stopped seeing patients at 430 on Saturday and still seen my daughter at 440. Did great with her and great prices
June 2025
Susan was very helpful and wonderful! She seemed very knowledgeable of the company!
