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November 2023 by Mason B. Soberg
A GREAT experience shopping for new bed. Brenden was friendly, understanding, helpful, and zero pressure. Have no complaints about the customer service we received and the location was very clean and had plenty of options to choose. Thank you Brenden for a great new bed.
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November 2023 by Theresa Herren
The salesman was polite, neat clean and answered every question fast and thoroughly. And the delivery in two days. I give the whole experience a 10!
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November 2023 by Andrew Thomas
Very professional and courteous. The store is very clean and well -spaced out. It was very much like getting an eye exam, in the sense of doing comparisons to get the best mattress, as opposed to a lens. Highly recommended.
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November 2023 by Katy Nimnicht
The salesman who helped me today, Jose, was very knowledgeable and straightforward. I appreciate that he didn't use any high-pressure sales tactics.
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November 2023 by Jace Deibler
Very helpful with sharing details about products and warranty. Bought a mattress and it's due to be delivered in just a week! Very excited! Thank you Brendan and Eric!
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November 2023 by James Sauer
The salesmen were very friendly and helpful. They explained about the mattress, costs, black Friday sales, warranty, and return policies. I will definitely send friends there.
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November 2023 by Heather Will
Jose was very professional and kind. He answered all our questions and hand superb knowledge on the products. Jose made our experience and purchase exceptional and with ease.
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November 2023 by Tyler Mills
Jermey and the rest of the staff was awesome. They let us browse and then when we were ready with questions they were right there. Made the experience of buying a mattress stress free.
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November 2023 by Zachery Paul
The sales rep, Jose, was very knowledgeable and gave us all the time we needed to try out different mattresses. The 4 month satisfaction guarantee is a big plus too!
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November 2023 by Christine St Germain
We really appreciated the customer service given. Jeremy let us take our time looking and trying out various mattresses. He wasn't pushy, and was so helpful answering our many questions. A very pleasant experience!
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November 2023 by Josi Lipscomb
I have never experienced such amazing customer service! They made sure we were completely comfortable and at an absolutely affordable price! Definitely will recommend going here to anyone!!
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November 2023 by Courtney Doersam
I walked into Denver Mattress in hopes of finding a mattress to help with my back pain. Jeremy was more than happy to show and explain the different models they have, along with the different bases they offer. He answered all of my questions and made the process of purchasing a new mattress easy.
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October 2023 by Joe M.
I was shocked with this stores service, in the past we have purchased, bedroom sets, couches, chairs , end tables and more from Furniture Row.. We have a platform bed that was purchased from Denver Mattress. Now a seniors we don't function as well. So we recently purchased two adjustable beds with mattresses from Denver Mattress. They charge $100 dollars for delivery, set up, disposal of old mattresses. Instead of relocating the platform they suggested placing bed frame on top of platform frame. We discovered after tit was too tall to use. We contacted Denver Mattress and they said for another $100. They would come back out. So we had to get them the money upfront before scheduling. Now we were told they would not move any furniture in the house do to possible damage. Today I find out I spent $100 for them to install the legs to the frame and I at 70 years of age am responsible for dismantling the platform frame and moving it out of the bedroom. In the process of texting salesman said he told my wife for $100 they would only install the legs , I SHALL NEVER RETURN? PS is this how they treat their great grandparents? Bad business.
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October 2023 by Joe Maynard
Kemion Newman, was our salesman during our shopping trip, We had a very pleasant experience throughout the process. Kemion was by himself when we arrived, He had multiple customers to wait on during the process before his coworkers arrived.Kemion walked us through the process of deciding what we needed. We ended up purchasing two beds . He was professional, polite , knowledgeable and courteous. You have a jewel with Kemion Newman at your Evansville store. Joe Maynard
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October 2023 by keysha Thomas
Kemion was a very Great sales man and helped make are Purple Bed selection very easy. Took his time to make sure the bed that we purchased was for us and did not just sale us a bed. That made the experience very appropriated.