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December 2024 by Philly Badabing
All I'd like to say is that trying to find, pay, or input annual mileage info is just ridiculous. There are some many different sites it seems with different patterns of doing anything productive is just frustrating. Try having a basic website layout for every state you do business in. Same layout so people can feel comfortable using the site. I paid my insurance yesterday and didn't have the annual mileage ready so today I used my cell phone and it says my info is incorrect. It's always something with this insurance company. I've been with AAA for I guess about 16 years but it's definitely time to start looking. I guess I should have believed Consumers Report when they didn't rate you guys very well. Really AAA, try and get yourselves standardized when it comes to your BS websites!
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August 2024 by Angela Bond
Can not get claim resolved! Total loss and Jeff and Amanda and Mr. Wilson have not resolved the claim. Angela Bond Polen’s Auto
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November 2023 by JMe Williams
It's extremely easy to collect your merchandise! I wish they would open a bit earlier than 9:00 a.m and stay open a little later than 5:30 in order for more flexible pickups!
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May 2023 by Barb Acker
My Sister and broke down and called AAA, the driver from Black towing from Mt Vernon, Bryan, was the driver and he was so nice. He towed the car and both of us to Super Center here in town. He was great and we really appreciate his help. Especially to two old stranded woman.Thank you.
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September 2022 by John Caldwell
My insurance took out an insane amount out of my account without even contact me or letting me know then had no explanation other than finding more discount they should be ashamed of themselves very disappointed in company will be finding new insurance company
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July 2022 by Carson Lowry
After being a member for 10 years I can no longer trust them. They will leave you stranded on the road.. Their online app is flawed and you try to call and they bounce you all around. The service has gone downhill.
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November 2021 by Nancy Cole
I waited 2 hrs for them to find a tow truck..never came. I had to find one myself. NO I would not refer them to anyone.
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September 2021 by hazel campbell
Amanda was Awsome. Got me to sign up for a lowes credit card.
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June 2021 by Rebecca Butcher
I've always had a great experience with AAA in another state, but it seems like I can never get in touch with my representative here. There is always a delayed response or I have to follow up 2 or more times.
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June 2021 by Michael Hughes
Angie is a gem!
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April 2021 by Kenny
Friendly people friendly service
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March 2021 by Sandra Crippen
Called for a trip map it was sent to right away
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February 2021 by M W
Not very friendly ?
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January 2021 by Victoria Hill
We rented 2 rooms no heat in one room but otherwise was fine.
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December 2020 by Eddie Burnette
Up front honest I advise get the Premium membership best buy there is. Great coverage great people
