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January 2024 by Charles Sanders
Great the store manager delivered it himself
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November 2023 by Alyssa Damron
Jaden and Eric did a really good job would recommend them any time
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July 2023 by MegaBarbie - Beauty
Charles, in Elkhart Indiana is the best! He helped me get just what I needed for my home!
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March 2023 by Lorie L
My delivery date was changed twice. On the day of delivery, 30 minutes before the delivery window ended we were informed it was cancelled again. This was only after I personally reached out to the store, no one called to update me. They also had the wrong address despite being called and having it changed three times. My partner and I ended up picking the appliance up ourselves and installing it. If it wasn’t a last minute emergency situation, I would never ever ever visit this store or the employees again.
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March 2023 by Lorie Lee
My delivery date was changed twice. On the day of delivery, 30 minutes before the delivery window ended we were informed it was cancelled again. This was only after I personally reached out to the store, no one called to update me. They also had the wrong address despite being called and having it changed three times. My partner and I ended up picking the appliance up ourselves and installing it. If it wasn’t a last minute emergency situation, I would never ever ever visit this store or the employees again.
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October 2022 by Hayley Croy
Have been told my items were in stock and would be delivered fast, then they tell me they have no movers, they were supposed to have it at the store so I could come see it before delivery and then told me I couldn’t do that. Now the delivery has been rescheduled because they only have 1 mover and my husband was gonna help and the my told me the driver wasn’t ok with that??? After I moved everything so the new could come inside. And only told me after I called to see where they are. Why are the stalling? This is very unprofessional.
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October 2022 by Fou Blan 14
They are scammers. Terrible selection, the employees are rude. The worst thing, they will IGNORE your delivieries claiming that "they knocked at the door and nobody answered". Twice in a row. I have porch cameras. Nobody even pulled up to my driveway. I just want my washer and dryer, not to deal with scammers and time wasters and petty thieves.Message to the owner: Replace the entirety of your staff. I have read other reviews and it seems you have problematic moving crews. If you choose to ignore your customers' calls, we will find a solution.
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September 2022 by Vertonda Davis
I purchased a bed room set with a new mattress it was delivered, the guys was suppose to put it together they didn’t. They were high as hell when delivering my purchase. They didn’t even say they were done before they were down the street in the truck . The furniture has no screw or metal so it was point less of a purchase I am highly upset and will not recommend in the future..
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August 2022 by Глупая Удача
They are scammers. Terrible selection, the employees are rude. The worst thing, they will IGNORE your delivieries claiming that "they knocked at the door and nobody answered". Twice in a row. I have porch cameras. Nobody even pulled up to my driveway. I just want my washer and dryer, not to deal with scammers and time wasters and petty thieves.Message to the owner: Replace the entirety of your staff. I have read other reviews and it seems you have problematic moving crews. If you choose to ignore your customers' calls, we will find a solution.
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December 2021 by Burya Uragan
They are scammers. Terrible selection, the employees are rude. The worst thing, they will IGNORE your delivieries claiming that "they knocked at the door and nobody answered". Twice in a row. I have porch cameras. Nobody even pulled up to my driveway. I just want my washer and dryer, not to deal with scammers and time wasters and petty thieves.Message to the owner: Replace the entirety of your staff. I have read other reviews and it seems you have problematic moving crews. If you choose to ignore your customers' calls, we will find a solution.
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November 2021 by SD ZS
They are scammers. Terrible selection, the employees are rude. The worst thing, they will IGNORE your delivieries claiming that "they knocked at the door and nobody answered". Twice in a row. I have porch cameras. Nobody even pulled up to my driveway. I just want my washer and dryer, not to deal with scammers and time wasters and petty thieves.Message to the owner: Replace the entirety of your staff. I have read other reviews and it seems you have problematic moving crews. If you choose to ignore your customers' calls, we will find a solution.
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September 2021 by Alicia Foster
First of all I cant believe how unprofessional and uncaring this store is. I have been a customer there for sometime now and recently I've come down with covid its extremely bad I've left messages saying that I had all the necessary documentation if they needed to see it but because icant go to work and cause I already used my covid pay when my daughter had it it would be a couple weeks before I could come in and make a payment I also asked that they stop coming and ringing my door bell 100 times cause its waking me up when I am trying to rest and guess what I just woke up to again them ringing my door bell 1000 times. Very inconsiderate very unprofessional and between this and the man asking my 13 year old daughter if she was a virgin or hot I highly recommend Not coming to this rent a center!
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February 2021 by Bridget Adams
I would give a zeo if possible. I have been trying to set up an account with them for over two months and no response or they would call and then nothing worse customer service I have experienced who wouldnt want the business thats crazy to me
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January 2021 by Juan's Reviews
After doing a bit of research its better to just save up your money and go buy what you want from a store.They are charging $1,449.42 for a Samsung MX-T70ZA 1500W GIGA High Power Audio System. This speaker only cost $597.99 after taxes at Walmart!Thats a $851.43 loss you are taking. Thats crazy that they take that much extra from you just to believe you're getting a good deal due to low weekly payment. DO YOUR RESEARCH
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November 2020 by Sam Wicks
I have been out of work with covid. I had explained this to the manager idk what his name is jordan or some j name. Saying ill make a payment but i wont be able to make full payment because i have to pay rent. Well not only do they not have a stop payment option from the website. They took out whole payment leaving me unable to pay my rent. I just want to thank the team here at rent a center for allowing me the opportunity to become homeless. I guess its more important that you get paid for the couch than it is for me to have a place for the couch. Just overall terrible company. I do not recommend them to anyone. Stay far far away from rent a center. They only care about getting paid not about the customers.
