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August 2024 by Matthew Davis
Stopped in because I used to work at an O'Reilly and the staff has usually been helpful and friendly. Needed to borrow the OBD reader to clear a code, granted I know the employee's aren't allowed to clear codes but the scanner itself can and I was willing to leave my license to borrow it so they didn't have to.
Upon arriving, there were two employees. One leaning on the counter and one talking to whom I could only assume was family. I asked to borrow the OBD reader so I could use it and immediately the first employee had the crappiest attitude about me clearing a code.
So I asked them to at least come read my code and the second employee stopped leaning to come read my code. He didn't say anything while reading the code, he didn't say to follow him back in, he literally read the code and I followed him back in because I needed to know what it said.
When I got to the counter he initially told me a code that didn't belong to my car and then had to change the vehicle in the system to mine and then said I had no code. You could have told me outside that there were no codes.
Look, I get you'd rather have fun with family or talk about whatever you want but if either of the employees working there tonight didn't want to be there then you should let your boss know so you can quit. I don't expect you all to be mechanics but you also don't have to give me a terrible attitude because you hate being there.
I am only rating them 2 stars because at least one came out to read my car but neither of the gentlemen working today have any kind of customer service and it is a shame to see a place where I could count on service be in shambles.
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July 2024 by Hemp frog
Didn't have what I needed. More variety would be nice
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March 2024 by Edmundo Efrain Vargas Herrera
Excellent service, great inventory, very very professional service
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November 2023 by Greg Stuart
Had what I needed.
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November 2023 by Walther Sánchez
Nice ,i like
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October 2023 by Casey Harper
The people are very knowledgeable and kind.
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September 2023 by Lawre Reynolds
They had the lawn mower battery I needed. The young man made sure it was the correct side for the connections. Fantastic visit!!!
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September 2023 by Thomas Pickett
Very helpful and knowledgeable five stars all day
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February 2023 by Steve D
I was helping a friend with a battery
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November 2022 by Michael Rassi
Awsome parts and prices
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June 2022 by Amanda W
Anytime I have ever needed anything, they have always been friendly and very helpful. They don't make me feel stupid because I ask questions. They educate and explain. They helped me make sure the brake pads I needed were the right sizes. Their location was clean and well organized and the staff was just so kind and helpful! Thank you guys so much!
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September 2021 by Jennifer Hayes
My favorite person here is Tayler... She's quick and efficient and always smiling . great customer service!!
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August 2021 by brass balls
The ladies were very knowledgeable and helpful and we were in and out in no time
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July 2021 by Gary Nicely
Great customer service
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June 2021 by Outdoor Dave
Friendly with knowledgeable staff
