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“We've had the pleasure of having Tim's assistance the past several times we've been in to th ATT in Elkhart. Honestly he's the best ATT service person we've ever dealt with. His knowledge and how he really takes care of the customer are unmatched.”
“Jose helped me get into a new phone today, he transferred everything and explained promotions very clearly. Very good service, helpful young man. Go see him for all your phone needs. Thanks”
“I finally have my phone again it being down for a long time, and trying to put in straight talk since that is what I have always used other than T-Mobile once.
I decided to go to AT&t since it was the closest to me but also because I actually had it in my phone at one point that it was workable but not hooked up yet and AT&t went through without a problem. That is why I decided to try them they have some decent deals.
Walked in and was immediately greeted by a nice young man who had name tack name tag of Nic. I told him that I was looking to do a deal around $40 and when I asked him about one of them that was listed on the paper I had picked up earlier in the month he said I can get you a better deal for $40 and that because it capped at like 15 GB and I have no idea how long 15 GB would work he said I can get you unlimited everything for $40 so I told him okay go ahead and set up my phone and just make it so that it just comes right out of my bank account and I don't have to worry about it. So he did and I've got the paper that shows what I signed up for. I am very pleased with how quickly AT&t hooked up my phone and got it working, especially since I've been trying to hook up straight talk myself for over 2 days and was just so disgusted with how complicated they make it anymore. I would highly recommend thatpeople try AT&T.”
“(Translated by Google) It is the best place, everything is very nice for good prices and above all they are very kind, they attend and treat the client with a lot of love and patience, whatever one needs they are always available to help and that one as a client remains calm and satisfied with your purchase, without a doubt I am very happy with my purchase and the way they care and serve the customer :)(Original)Es el mejor lugar todo muy bonito por buenos precios y sobre todo que son muy amables, lo atienden y tratan al cliente con mucho amor y paciencia cualquier cosa que uno necesite ellos siempre están disponibles para ayudar y que uno como cliente quede tranquilo y satisfecho con su compra, yo sin duda alguna estoy muy feliz con mi compra y la manera que ellos se preocupan y atienden al cliente :)”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“You need help ask for mickie ! She’s awesome . Lost my phone & had to get a new one & I couldn’t remember my login ! Let’s just say mickie gets it done”
“So happy I went to this location! Jared is AWESOME! Thanks for helping me stay in my budget, getting the phone set up with a case & screen protector too. Great customer service with great patience :)”
“I am very impressed with these guys they saved me much time and money on my phone issues over the years and with I could give more then 5 Stars! They are knowledgeable and courteous and will always go back. Many thanks to you guys”
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“I had a USB receiver for a keyboard and mouse that wasn’t working. One of the welds/solder points had come undone. I took it in and Mauricio helped me solder it and I have a working keyboard and mouse again. Saved me $40-$60 for a new comparable keyboard and mouse! Very nice gentleman!”