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May 2024 by Jessica Ball
I really like this location. Very clean place and the staff is super friendly and helpful. Paw mart is one of the last local pet stores that sell feeder mice! Which is great because it saves me from having to travel to southbound. I buy a lot of feeder insects for my reptiles here as well and have never gotten dead or rotting insects in my bags. This speaks to the cleanliness of the enclosures and overall environment. Their products are always clean and alive. What more could you ask for from a pet store?!
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March 2024 by Trinity Quinn
Bought a feeder rat for my snake I’ve had for 10+ years yesterday, snake didn’t eat, woke up to the rat dead. My snake didn’t touch it or anything, never killed it nothing. They sold us a sick rat and won’t do anything about it. I understand it’s a feeder rat and it’s on you whatever happens after they leave but what if my snake ate it and it made him sick? They wouldn’t do anything about it at all. What if my snake would’ve died because of that if he ate it?
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March 2024 by Turd Ferguson
My favorite local pet store. We get crickets, mice, meal worms, and dog food/ treats from here. Always had great service
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March 2024 by Christa Johnson
This is my dogs favorite place to go. The staff always treats her if she was their own. The groomers there are super sweet, too!
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December 2023 by Laura Sailor
Very informative and excellent customer service. No
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November 2023 by Lisa Meteiver
Very caring and gentle ?
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October 2023 by Jes Booysen
Everyone is always friendly and ready to help
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September 2023 by Heidi Feldman
Personally I like it more than the Big Stores! But as always big stores have more selection . I have to say My Dog was more than happy with the hamburger treat she suggested (i asked her what dogs seem to prefer)! Very friendly and helpful!!
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August 2023 by Robin Backert
Very nice employees. Willing to show the animals.
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March 2023 by Crystal kesit
Very friendly staff and I love all their animals they're very well kept and clean.
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March 2023 by Felfie
They don't have the cat food my cat requires, but I still come here for cat toys bc their selection is top notch.
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March 2023 by Joshua Payne
Very friendly, helpful staff. Nice clean store
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March 2023 by Wendi S.
I purchase feeder rats and mice for my ball python from this business. Their delivery is typically on Friday evenings, so if they run out (happens often), that is when you can count on their replenishment. Their prices are somewhat elevated for what you are buying (rodents).
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February 2023 by vora Mai
Lazy cashier. Didn't greet us the entire time even when we were checking out. Not friendly at all. Cashier #9252317. Terrible personality. She had a sour face and a lazy demeanour. We are usually greeted with pleasant team members that are helpful so this visit was very different. At checkout I inquired about the $3, and $6 off sign displayed on the shelves for Chicken Soup dog and cat food. The sign says (coupon at register) She was clueless about the sign and more clueless about the coupon. I told her where the sign was and she hesitated to even check. Then I told her the sign says coupon at register. You can tell she was annoyed to do something so simple! Her job! She looked around her register, then she said they were out. I asked if they can still honor the discount since nobody took the time to take the signs down, and it's misleading the customers. If there's no available coupons left then the sign shouldn't be displayed. She got a big attitude and said NO we can't use it becauae it's their coupons but that she can call someone for me if I wanted to use it THAT BAD. I told her to remove the signs and she said she didn't know the coupons were all out. Someone needs to educate cashier #9252317 or retrain her to be familiar with the sales, advertisements for the store she chooses to work in. Find a different job. There was no need for her attitude. I'll be ordering from Amazon from now on. You just lost business.
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February 2023 by Amanda M
We all know paw mart is more expensive than most other pet stores. However, per usual their customer service is leaps and bounds above others. I had this very confusing situation regarding dog food and credits. Not only did the store manager help me out with the situation she consistently followed up with me as well. We will continue to buy our dog food here as long as they stock it!
