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January 2024 by Juana Ariza
Friendly staff
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November 2023 by Adalila Gallegos
Great staff !! Very helpful and I have bank with them for 5 years and even though I have had a bit problems with my account the staff is always there to help me fix the problems . I really appreciate you all !! Thank you so much !!
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February 2023 by Jaimee
Very helpful :)
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November 2022 by Christian Castner
Good bank, although my only issue is I have bills I need to pay in cash, and the ATM's will not let me pull any more then a max of $300.00 out in one day. Although, I can go inside and pull out more cash if needed, I do wish I had the opportunity to pull out at least $500.00 at one time. Other then that, it's a great bank with good customer service.
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October 2021 by Donna Cadenhead
Would give NEGATIVE STARS if I could. Refused to DEPOSIT a GOVERNMENT ISSUED CHECK made payable to MY HUSBAND we were BOTH PRESENT WITH IDENTIFICATION and I had MORE than enough money in BOTH my accounts to cover the check. Made us WAIT 30 MINUTES caused me to MISS ANOTHER appointment we had at 4:30. WORST BANK EVER!!!!! Save yourself the headache and GO TO THE BRISTOL IN BRANCH. This brand should be closed and EVERY teller should be FIRED!!!!!!
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September 2019 by Rey Deloya
horrible
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September 2019 by Rylie Hickman
Would have rated 0 stars if possible.
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November 2017 by Monte Joiner
Would give 0 stars if possible. Horrible customer service. Lost hundreds to overdraft fees after overdraft protection was supposedly turned off TWICE by the same person. Nothing was ever done about it. Tried to close the account after ONE out of several overdraft fees was refunded and couldn't because it was pending, understandable, but then they overdrafted the account AGAIN-after the manager herself Densie refunded it. Demanded they fix it, write the check for the remaining balance in the account (a whole $12.80 DO NOT LEAVE YOUR MONEY THERE!) and opened with Chase.
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July 2017 by Connie SPAULDIING
Small ok bank, bad parking lot design, good staff.
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February 2017 by S K
Wish it was opened till 6pm
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September 2014 by Tullie Hollis
This bank robs you blind on atm fees. Closest to hotels so they take advantage of this fact. $4.00 Shame on you. PNC Bank is alot cheaper. Will not be back and hopes this stops others from being ripped off too.