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January 2024 by Dale Manczunski
We thought it was a good visit until highway driving in snow. Realized that the window washer fluid wasn’t filled. Had to stop in -20 degree weather and refill it myself. Thought that would have been taken care of with a 120 dollar oil change.I want to update this review.I had received a call from the owner. He was very professional and sincerely cared that something wasn't done right.I will use this business again because I know that mistakes happen!
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January 2024 by karaner taylor
Awesome workers ,good price, ?
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January 2024 by Stackin Bodiez
Great service as usual. They also pull the filters and inspect brakes and tires so I know my vehicle is in good shape. They scan check engine light anytime it pops on. It seems to be recently all new management there and things changed but I like it better.
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January 2024 by L. A
I haven't been in awhile, did not even have to get out of the car for service. A little expensive, but is worth it if you don't want to schedule a service and need oil change.Service: Oil change
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January 2024 by Nathan Heagy
They didnt do half the stuff listed on receipt. Said I refused window and vacuum. Wasn't even asked. Said they topped off washer fluid... Nope!! It's empty.. I was sitting in car whole time. Even asked the person I paid if they only change oil. I didn't see them pull dip stick after filling oil. Also never seen my transmission fluid checked. For what you pay, you would expect better service. This was my first time using jiffy lube. It will be my last also. Tried to call number on receipt. Of course they don't have a mailbox set up for the number.
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January 2024 by Tom Kara Blunt
Fast but did not check fluids on my way home my washer fluid light came on and seems they only filled tires on my left of car as they are at 38 and the others are at 34. Or happy about that for what I paid.
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November 2023 by Ricky Manning
The customer service truly sucks. When I drove up, several employees standing around with their hands in their pockets. I asked them if they could help me put 2 quarts of Lucas in my transmission. Nope, they couldn't. I went to Oreilys and purchased a pan and did it myself.
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November 2023 by Destiny Hendrix
They told me that a "set" of windshield wipers were $29.00 and they charged me $60.00. Also, they said they refilled my wiper fluid but one week later it's empty. Always had excellent service in Muncie Indiana but Elkhart? Not so much!
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November 2023 by Eduardo Granados
they so kind and do e the job quick and i even get a discount for being my 1st time there!!
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October 2023 by Paula Wood SHRM - SCP, SPHR
Very nice attendees, checked everything really well. Even told me the status of my air filter and said I could wait until next oil change. Fast, efficient, and a smile thanks guys!Service: Oil change
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October 2023 by Greg Franklin
Excellent fast service. The man in the pit is very knowledgeable so no worries. Good management good folks...however I can't say the same about the Nappanee St location they never acknowledge me when I show up and there will be no other cars in the bays. I guess they take super long lunches.Service: Oil change
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September 2023 by Heidi Feldman
I mean they are ok . This is who we use all the time for oil changes for all our vehicles for years now. They don't sweep out the car anymore Service is good just not much personality anymore if u even care about that ? They do need to get there inventory correct as multiple customers had to wait for parts to be brought even though they said they had them and spent 15 minutes looking before ordering parts. I was one of those customers ? I truly think they should offer some kind of discount or something on the next trip or if they want to keep business with regular customers ?
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September 2023 by Yolanda Smith
My light came on a block away I whipped in real quick had somewhere to be in a few hours. Got serviced and on my way with time to spare. Loved it.Service: Oil change
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September 2023 by Fer Nand
They checked my engine light, told me that it needed an oxygen sensor, they couldn’t do it but they person who helped me was very nice and knowledgeable. It was a good interaction.
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August 2023 by Gio E.
Bullshit mfkers. I made a very important appointment and the mfker that was suppose to come in and fix my alignment calls off. What type of shit is that?!? On a Friday... prolly doing drugs or drunk, give me a reason they would call off? I would recommend but they didn't call or save my number when they asked for it.. workers have a attitude like I did wrong. I'm mad. I drove 40 minutes in traffic just to be told that they won't do it today. Workers seem bored and uncaring. Waste of gas and time! Fix this ! Cassopolis st in Elkhart indiana