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January 2024 by Samantha Bumbalough
Todd Roberts was the best! He is so personable and really does have your best interest in mind. He made the process so simple and stayed in contact with me through all of it.
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January 2024 by Debra Garth
Tyler Troyer was absolutely fantastic. He did not pressure me in any way. He made refinancing my Jeep so easy! He provided me with valuable information. I was very impressed with his professionalism.
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December 2023 by carol Stanhope lee
I really appreciated Patrick walking me through the process of refinancing my auto loan from 8.59% to 6.99%.Quite a savings but i had a lot of questions about the process and all the steps. I highly recommend Inova Federal Credit Union.Great way to start the New Year and no pressure and everything explained!
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December 2023 by Anko S.
Amber was great at directing me on what to do and very helpful with getting things situated for me. I'm very grateful to have had someone so knowledgeable help guide me and I can't wait to continue working with INOVA moving forward!
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December 2023 by Brandon McClain
I recently refinanced my truck loan with INOVA and wanted to point out a few things. First, I’m not one to post reviews, however in this case I feel I must. My loan officer, Brandy, was very professional, dependable, easy to work with, and above all else, just plain genuine. I advise anyone needing to refinance their vehicle to get a hold of this woman. Thank you Brandy for your hard work and genuine attitude. Keep up the good work!
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December 2023 by Emily Hoke
The bank is very nice and the staff is quite friendly. I needed a new debit card and the process was easy and quick. Jay was the agent I personally worked with and he was great. He made sure that my concerns were taken care of and that I was happy with my experience. I've never had any complaints about banking with Inova Federal Credit Union.
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December 2023 by Arthur
Tiffany was amazing in guiding us through the loan process. Her patience in answering all our queries was commendable. Tiffany's responsiveness and ability to make everything easy made our experience exceptional. Thank you. I highly recommend INOVA
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December 2023 by Lee Ann Killingbeck
Great communication, super helpful & willing to answer all questions, even when out of office. Appreciate the ease of the experience thanks to my loan officer Daniel! iNova really offers great rates & services! They were recommended by a friend & I’m so happy I looked into them.
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November 2023 by Troy Garrett
This was a fantastic experience. My loan officer Todd did a terrific job. He was very knowledgeable and helped me out a ton through the process. Everything was very easy and it was all done electronically so we never had to physically go into the branch. They are saving me some really good money on the loan for my new truck. I will definitely be going back to Inova for future loans!
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November 2023 by Maurice Minter
My experience with Brandi Treat from INOVA FEDERAL CREDIT UNION was totally awesome. Refinancing my 2020 Ford Explorer was so easy and fast (less than 24 hours I had an approval). Brandi was very polite and professional and got right down to business. I couldn't be happier with this process and I recommend anyone looking to refinance to give INOVA a call. They decreased my APR and payment and I got a bumper to bumper full warranty. I am 100% satisfied and happy with my results?
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October 2023 by Tyler Yokum
Amber VanZyl was awesome. It was a process to refinance had to have documents printed signed and notarized, send pictures of all our info. It was like buying a car at the dealership all over again. Previous time refinancing with another company was seamless and no effort. Wouldn’t have gone through with it if it wasn’t for Amber being patient, nice, knowledgeable and explaining things throughly.
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October 2023 by Leomar De LosAngeles
Tiffany Parcel was an amazing, very patience, dedicated, person that guided me through every step of the loan process. She went above and beyond to help me. Her service and professionalism was first class and was very pleasant to work with her.
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October 2023 by Hal rohrer
Melissa was very helpful and made the transition from the other loan company to Inova very smooth. It was easy to switch. Interest rate is so much better than what I had before. Recommend
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October 2023 by Edward Newsom
I would like to say that my experience with the INOVA representative Tiffany Parcell was excellent. She made getting the documents in line so simple, that I would recommend your company to anyone interested in getting refinanced. JOB WELL DONE....
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October 2023 by Rhonda Gilstrap
Brandy was very professional, friendly and knowledgeable. She was very patient walking us through each step with great detail. The instructions she provided were easy to follow. She treated our application with great importance. We highly recommend Brandy! Great customer service!
