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“Mercedes was extremely helpful when I called.She helped me pay my loan account and set up mobile access in under 5 minutes.Very pleased with her customer service.Thank you!!”
“Very friendly and helpful staff. I have not had any bad interactions with the team here. Banking can at times be complex and they are always helpful with their answers and explanations.”
“My experience with Miss Villa was good one she’s very professional question that I asked and she responded to it very quickly, so appreciate her efforts and thank you”
“I have had an account with them for almost 16yrs and I couldn't be happier! I was always a credit union person until I came across Woodforest! Love the staff as well! Amazing people! ???? LLJ ??”
“Thank you hiphone for catching someone trying to take money out of our account. Thanks to Wendy Mc Queen for helping us and getting us a new card. We felt so much better walking out. Thank you again Wendy McQueen.”
“The way the staff treated me was very friendly, I loved that even though I hardly speak English, they understood me and explained in a way that was pleasant and without judging me.”
“Change my previous bank (PNC) when they were unable to offer me an RV loan. Since then, I have moved all my banking to 1st Source Bank and so far we have no complaints.”
“The Vice President Mr Williams was so helpful and innovative. Chase is a fantastic bank for your new Business account, as well. Tell them I sent you. Have a great day! I sure did!”
“My main branch is Cassopolis St. Elkhart. I love these girls. Doesn't matter if I call or come in they are always ready to help with any issues I may have. Very friendly and professional.”
“Last week I applied for a small business loan and everything went very well. Retail Banking Officer Allie did a great job and made sure everything went smoothly. I received the loan in just a couple of days and I'm happy with the service. I highly recommend this bank to anyone. Thank you for the great service, Lake City Bank & Allie.”
8:30AM - 5PM
2926 S Main St, Elkhart
Banks
“By far the best banking experience I've ever had! If you need a mortgage ask for Bethany Lopez ! She was extremely helpful through each step of buying my new home and has outstanding customer service!”
“When I joined originally they were known as Teachers Credit Union. They have since changed the name to Everwise. For the most part my experience has been a positive one. I do have an issue now that has been happening ever since the name change. Everytime that I use an ATM that is not an Everwise one I am charged a foreign ATM fee. This is from another credit union that is on the list of authorized places. I have contacted customer service numerous times with the same complaint but nothing seems to be fixed. I personally believe that it is an IT concern but still nothing has been resolved. As a member I should not have to call each time that I use the other credit union to get the charge reversed when they are on Everwise's list.”
8:30AM - 4:30PM
1515 Cobblestone Blvd, Elkhart
Banks
“Great service! The ladies working were so nice and for being very new to the bank and never going inside to withdrawal money/or pay a bill, they helped me out so much!”
“My husband & I had a great experience last Friday with this bank. It is a complicated issue and the bank manager and personal banker Teresa managed to see through all of the confusion (from other banks) and resolve the issue once and for all. It Okay wasn’t easy - thank you so much!”
“I had some issues with my card being locked I spoke to 3 different customer service reps who couldn’t provide the service or so they said I called this branch and spoke to an amazing individual named hailey who provided all my service with the most heartwarming patience I recommend her to anyone who needs help!!!!”
“Our company has partnered with 1st Source Bank for the last 14 years. We have always had great experiences with each branch and the commercial banking division is amazing! Candy and Scott are priceless!”
9AM - 5PM
2801 Cassopolis St, Elkhart
Banks
“Great staff !! Very helpful and I have bank with them for 5 years and even though I have had a bit problems with my account the staff is always there to help me fix the problems . I really appreciate you all !! Thank you so much !!”
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“Todd Robert's was very helpful assisting me with an auto loan. Even though I declined, he made sure I was aware of gap insurance and maintenance insurance and was very knowledgeable and explained my options in a way I could make a decision that was right for me.Thanks Todd and INOVA.”