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March 2024 by Tony Calabrese
They were the absolute worst company to deal with. I would highly recommend you do NOT use them. That fat woman in the front office (the owner)is the biggest, most unhelpful person ! have ever dealt with. And here is why. Between me and my daughter, we called them 4 times before we went to pick up the vehicle. They never told me I had to bring cash, So when I got there, I had to leave and go get cash $570, when I Got back. The owner was there and she bumped my bill up to $720. Because I didn't have it out when they opened up first thing even though I was there when they opened up.. I was not happy but I said okay. I'm gonna go get the money and I'll be back by 3:30, She told me no. They close it at 3:30. Even though the hours on their door hand written say they close at 4 PM. I questioned her about that and she ordered me out of her office. So by the time i'm done, it's probably going cost me close to a thousand dollars to get that vehicle out. This company has no good reviews. They've been turned into the Better Business Bureau numerous times, I believe the people have spoken and they consider this company scammers..
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February 2024 by Christina Washington
THE POLICE CALLED THEM TO TOW MY TRUCK FROM THE SCENE OF AN ACCIDENT AND UPON MY INSURANCE COMPANY GETTING IT TAKEN TO THE PLACE FOR REPAIRS THERE WAS DAMAGE DONE TO MY TRUCK THAT THE INSURANCE DEEMED UNRELATED TO THE ACCIDENT. SO I CALLED HOWARD'S TOWMASTER TO INFORM THEM OF SUCH THEY TOLD ME THAT THE OFFICE MANAGER WILL BE IN THE NEXT DAY AT 9:00 A.M.; HOWEVER; THE MANAGER TRACY CALL ME BACK 5 MINUTES LATER AND WAS VERY RUDE IMMEDIATELY ATTACKING ME SAYING I TOOK PICTURES CUTTING OFF MY EXPLANATION TOTALLY UNPROFESSIONAL RUDE AND AGGRESSIVE. SHE THEN ASKED ME WHO MY INSURANCE COMPANY WAS AFTER I HAD EXPLAINED TO HER WHAT MY INSURANCE COMPANY SAID, WHEN I TOLD HER SHE SAID GO FIGURE AND HAVE YOUR INSURANCE COMPANY CALL ME. SO I CALLED MY INSURANCE COMPANY AND LET THEM KNOW HOW THE CONVERSATION WENT I ALSO HAVE THE CONVERSATION AS RECORDED BECAUSE MY PHONE AUTOMATICALLY RECORDS CONVERSATIONS. SO THE UNPROFESSIONALISM AND THE FACT THAT THEY DAMAGED MY VEHICLE IS JUST NOT FEASIBLE AND THEY NEED TO BE HELD ACCOUNTABLE AND REPAIRING MY VEHICLE TO THE DAMAGES THAT THEY CAUSE. ALSO UPON GOING TO MY VEHICLE THE NEXT MORNING AFTER THE NIGHT THEY TOLD IT WALKING IN THE OFFICE IT WAS A VERY UNPROFESSIONAL ATMOSPHERE AS WELL I'LL LEAVE IT THERE.
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January 2024 by Jesse Iniguez
let me tell yall about this company right here, fell into two ditches same night due to road conditions and my guy from howards was putting in all types of work too help me out and that’s highly appreciated, so 1000/100 very nice man he done saved me and my car?shout out to yall, they will get you right!
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January 2024 by Breezi Barajas
I had an amazing experience with this company. The customer service was outstanding, Office ladies went above and beyond to make sure I had great service! Thank you!! Most definitely RECOMMEND! :)
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January 2024 by Tabitha Waterson
Accidentally clicking my locked button when buckling my kid in the car seat and put my keys in the front seat. Locking my child in the cold car. I called Howard’s for a locksmith and they came within like 10 mins. Thank you so much! Definitely recommend them
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December 2023 by Shawn Maddox
My friends car was towed by Howard’s towing and in pounded there they stole property out of his vehicle that was placed in the trunk by the police who in town did the car initially he went back to go collect property and they’re claiming that there was nothing ever there. I would not recommend this place to anyone. Their customer service was ridiculous. She was rude. It was disgusting. I’m baffled at how aggressive they were. Her and quick to threaten to report us for harassment until we had the cops come to make a report. To take other peoples belongings just because they think they’re entitled to it for towing. Their car is in justice.
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November 2023 by Nitsuga Llc
Scammer beware
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November 2023 by Walter Costa
Scammers 750$ for 0.5 mile tow. Don’t do business with them
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September 2023 by Elvin Zelaya
Bad service, they treat you like an animal, I don't recommend them
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September 2023 by danielle campbell
My car was impounded and even though it was because I got in trouble Scott did an amazing job on not judging me and helping me as much as he could to make sure I could get my car back. These are some awesome people.
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September 2023 by Seth Kennedy
Needed a tow from a tricky spot. Scott was professional, helpful, and friendly, and made an otherwise infuriating situation much more bearable. Very grateful for their service.Service: Car towing
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August 2023 by Young Savage
Amazing tow yard! Very understanding!!
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August 2023 by savhanna jenson
If you’re looking for a Towing company with a poor attitude, no ability to communicate, illegal towing of property and being overcharged, look no further! On July 24th at 8:45pm my disabled veteran father and mother who just had surgery cut hipTo hip’s vehicle was towed from the bottom of our driveway as we unloaded things from our vehicle, while yes some of it stuck out into the road barely anymore than our garbage cans do for less than 30 minutes and it was towed. Our management company stated the towing company wasn’t even suppose to be on our side of the park and we weren’t considered parked illegally her words. Yet, Howard’s towmaster decided we are mentally unstable (the manager of Howard’s towmaster Tracy stated this) for having an angry reaction to being illegally towed and for there receptionist staff being outrageously rude as soon as we got on the phone and instead of rectifying the situation we are to pay 590 dollars by today or it goes up 60 dollars everyday plus a one time fee of 125 dollars. On top of this, they claim to have a picture of how we were parked yet refused to show proof to even our manager. So, if you’re looking to get screwed over and work with a company only worried about there next quick buck reach out to Howard’s Towmaster, where there motto should be towing with the intent to rip off.Services: Car towing
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July 2023 by Savhanna J.
If you're looking for a Towing company with a poor attitude, no ability to communicate, illegal towing of property and being overcharged, look no further! On July 24th at 8:45pm our vehicle was towed from the bottom of our driveway as we unloaded things from our vehicle, while yes some of it stuck out into the road barely anymore than our garbage cans do for less than 30 minutes and it was towed. Our management company stated the towing company wasn't even suppose to be on our side of the park and we weren't considered parked illegally her words. Yet, Howard's towmaster decided we are mentally unstable (the manager of Howard's towmaster Tracy stated this) for having an angry reaction to being illegally towed and for there receptionist staff being outrageously rude as soon as we got on the phone and instead of rectifying the situation we are to pay 590 dollars by today or it goes up 60 dollars everyday plus a one time fee of 125 dollars. On top of this, they claim to have a picture of how we were parked yet refused to show proof to even our manager. So, if you're looking to get screwed over and work with a company only worried about there next quick buck reach out to Howard's Towmaster, where there motto should be towing with the intent to rip off.
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July 2023 by Chelsey Fairchild
Friendly staff If your respectful and polite they will definitely help you out great place if you need a tow!
