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April 2024 by SHEILA ELLIOTT
Bought 2 bottles of what was supposed to be Hemp shampoo, I had used this before and really liked it. I took it back and used it right away. What should have been and was labeled as shampoo was conditioner. It did not lather and was very slick as conditioner is. I tried to return it less than 24 hours after purchase and was told there was nothing they could do. I had the receipt but they refused to give me any money back or credit or anything. This was a miss labeled product but there policy is no refunds. It was only a total of 12.00 so no big deal really but their attitude was terrible. This store is mostly overpriced junk.BE AWARE, NO REFUNDS! Even on mislabeled products.
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February 2024 by Bruce Duley
I've been shopping here for 5.years. I always find good deals and many treasures. I find the staff friendly and helpful.
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February 2024 by Kenzie Marks
Love finding treasures at this place! I find the coolest vintage furniture for reasonable prices.
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December 2023 by charlette Willis
We bought a chair and table set less that a few months ago! I found out the hard way, never buy any furniture from this place! Ever since , the legs on the table and chairs set keep falling off! We have contacted the own regarding this without resolution! We paid 400.00 plus taxes on this mess! Don’t say you haven’t been told not to buy furniture from this place!
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November 2023 by Guadalupe Rodriguez
This store sales just junk staff that doesn’t work and the white lady at the infront deskIt’s to mad when you ask for your money back when the thing it’s no working too bad
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October 2023 by Mark Skevington
Loved Hart city. The staff... Awesome!!! Hidden treasures everywhere. It was a long drive, but we'll worth it. Can't wait to come back.!
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July 2023 by Valerie
Lots of interesting items and we got lots of goodies but be very careful about what you pick up. A lot of the food, personal items, and cleansers are all expired (coffee expired 11-2022 and it's 6-2023). And nearly all the nail polishes and serums were open and used. Otherwise, we did buy some fun stuff here.
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July 2023 by Vickie Elaine Harris
I love this place they have some reasonably prices different form and fashion from furniture to clothing nick nacks unique antique something for everyone very clean and friendly staff there to help with a smile very respectful establishment they also have different food and snacks and toys and personal item and etc you will find what your looking for if not it will be there come join the fun this place is amazing plus it's indoor through rain or shine it's a great place to check out very unique quality things and in excellent condition
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July 2023 by Tay Williams
Been going since they first opened. All good experiences. Furniture kind of expensive but everything else great price. They also deliver… honestly I’ll be going here then any other flea market in Elkhart
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June 2023 by Carly C.
it's basically a garage sale. the building smells and everything is mostly garbage. Anything fabric will smell like the buildin. They must get a lot of theft because they insisted on checking my daughters purse before we left. we won't be back.
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May 2023 by Andrew Rasmussen
I would strongly recommend you train your middle aged female cashier about customer service and the basics of interacting with guests.When a customer walks into a store 38 minutes before the closing time, it doesn’t exactly warrant an urgent warning of that fact. But even if a heads up is deemed necessary that far in advance, I think a friendlier tone of voice might help, and perhaps a “hello” first!Most people aren’t going to feel inclined to spend hundreds, if not thousands of dollars on your furniture when the first thing they are greeted with at the door is a rude tone of voice snapping at you: “we’re closing soon.”I had literally just finished looking at Google and decided that nearly 40 minutes should be enough time to look at furniture before walking into your store. Your cashier made my mind up for me that I wouldn’t be buying any big ticket items here.Maybe she could try something like: “Hi, welcome! Just letting you know that we will be closing up for the night in just 38 minutes.” Or “time really flies in here and we close in 38 minutes, but enjoy your browsing!” Honestly, just about anything outside of cursing at me would have been a better greeting.With so many consumers buying big ticket items online nowadays, you’d think that staff members would care a little more about how they are perceived. Or maybe she didn’t think it mattered because I don’t look like I have money because I’m young? Or maybe she just wanted her shift to end ASAP and doesn’t care about the business. Who knows?The store had an otherwise decent vibe and kind of a neat and eclectic selection of items. The other (male) cashier was pleasant enough and he even asked “how are you?” Normally I wouldn’t pay that very much mind, but it was a stark contrast to the other cashier so it was noticed. Unfortunately, I definitely won’t be back tomorrow with my friend to look at furniture for her new house, but maybe I’ll come back someday for the good prices on random vitamins and shampoo.
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April 2023 by Blazed Gaming
Awesome customer service! Very clean with Amazing prices. I love running into Mark C and Dawn D when they are there!
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April 2023 by Christine Lynch
While shopping at Hart City I found the cashier's to be very pleasant. Good selection at booth in the candy booth and the pharmacy and beauty supplies booth. Lucas was especially nice .
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March 2023 by Kayleigh R
The place has become a joke! A few years ago it was typically an enjoyable experience stopping in to browse around and find neat odds and ends. Now it's mostly become a furniture and home furnishings store, with some junky items from vendors sprinkled in. I hadn't been to the place in well over a year, but I had a doctor's appointment today that wrapped up quicker than expected, so I decided to stop in and look around. I did find a few items that I decided to purchase, but opted out on a couple other things due to price gouging. Definitely price match before buying because some of the items, brand new mind you, were less than a dollar more when purchasing them from a reputable retailer!! When it comes down to it, I would rather pay full price for something and guarantee a return window in the event it was broken our faulty.I also had a very uncomfortable experience that I'm still upset about. I was browsing a cell phone and accessories area and was trying to find a longer charge cord for my child's tablet. I was sifting through the basket trying to locate a longer cord when I notice an older man in his late 50's weirdly approaching me. I tried not to panic, but something definitely felt off. I felt his gaze on me and I quickly put a cord I was looking at back in the basket and started to walk away. The cord was filthy and stained up btw (I couldn't see that until I had pulled it out and touched it ?). Anyway I start to walk away from the area and then the man comes up closer and asks me for the cord I just had. It was so f*cking bizarre. I was trying to not be rude so I handed it to him. But like why not get it yourself?! CREEP! I'm not sure what his intentions were and I noticed him continue to lurk in other areas. If his true intentions were to really look at the same cords, he definitely could have been a bit more patient and kept a longer distance from me. I'm not sure if he was some Elkhart creep or if he is a badly trained loss prevention employee...either way it wasn't cool. Thankfully I didn't run back into him as I made my way to the other side of the store, otherwise I would have abandoned my cart and left.Another thing I happened to notice was that there are countless photos of shoplifters, "smile, you're on camera", and "we prosecute shoplifters" signs ALL throughout the store. Clearly there is a big issue at hand and some changes surely need to be made. If that older guy I experienced in the cell phone accessories area was in fact LP, he sucks at his job. Profiling people has proven that it does not effectively work. Learn to blend in and be inconspicuous. Also, you can tell the front desk clerks are more focused on keeping tabs on the surveillance cameras than face to face interactions with PAYING customers during checkout. The two employees at the front desk carried on their conversation throughout my whole transaction process. It wasn't very warm and welcoming, that's for sure.These are prime examples of why I will not step food back into this establishment. I will gladly pay a few extra bucks to not only have a pleasant shopping experience, but also receive clean and in true new products. I don't care if the item still has the label on it. If it's visible, it should be wiped with a cleaning wipe at the very least!
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March 2023 by magico mexico
I was sold expired candy and I wasn't given a refund. Instead got told to get out of the store for claiming that I was getting sold expired candy. Employees dont know how to treat customers right.
