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March 2024 by Diego Delgado
The collision was in November. My evaluation was scheduled for the first Friday of December. After two weeks, I began calling almost daily. After three, I sent an email. After four, I finally went in and demanded to know where the evaluation was. They said they lost the pictures and needed to redo it. I should have gone to another shop, but in order to get the evaluation done, I let Gerber hand the repair. I was promised 24 hours of labor, and expected a week. It took six. Calls were still ineffective. I stopped by after two weeks to ask what was up. They told me my car wasn't in the shop at that point. I went in a second time at the four-week mark, and they told me my car was in progress. The manager finally called me in the fifth week to update me.When I finally got my car back, the windshield wipers were disconnected and my jar of change had been stolen. I emailed the location, and they never responded. I can't make up how abysmal the service was.
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February 2024 by LaShaune Green
Great experience! Candace is so awesome and personable! She had the parts ordered before they even had the vehicle. They did a beautiful job!
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December 2022 by Craig & Julie NIfong
Only 2 guys in the shop working and my car was there for 5 weeks and had to go else where to get repaired
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November 2022 by Rebecca Smith
My insurance directed me here after a collision and 10 months later they have managed to lose my information twice after coming in and getting information for a quote and my car is still not repairedServices: Body & Trim
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September 2022 by Spider Woman
Went in for an estimate. They could not be bothered to look at my truck. Why are you even open then?
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September 2022 by Madeline Hostetler
Downright Awsome!! Great job and fantastic folks to work with. ?
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August 2022 by O Q
My insurance sent me to this place twice. 2016 and 2020 for body repair. After 4 years, the paint is fading and cracking on the same areas they repaired! I contacted them and they ignored me. Would not recommend at all.Services: Auto glass repair
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July 2022 by Chris Grisdale
Had a family emergency while my car was being fixed and they worked with the rental company to help return the car. They went out of their way to help me. I got my car back and could not tell it had been hit and everything works. It's been a couple of months since and no issues. I would go back to them again.
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February 2022 by Jenny A.
I had a rear end accident 1/17. On the same day, I called Gerber collision and got an appointment for the following week. They stood me up, no one was there. I called the main office. I got an appointment for the following Monday, and again was stood up. Since then I tried calling their local and national number numerous times and have not heard back from them.
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February 2022 by Aaron Manigold
After multiple attempts to contact them about getting my truck in for their estimate and to get my truck fixed, I have not received one single call back. My insurance recommended them and they are not helping at all. Left my phone number clearly multiple time and even my email and attempted to get their email with no success. Will not be taking my truck here at all. Poor service.Services: Auto glass repair
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January 2022 by Devin Hite
DO NOT GO HERE AT ALL, drive to a different location. They told us to take the broken bottom cover off ourselves. My partner got visibility upset form this, who wouldn't be. This is ridiculous. Now we have to drive and do even further damage. Staff was also rude.Service: Body & Trim
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November 2021 by Rachel Tompos
Took my car in thinking I would get estimate then repairs. Nope. Was told they can’t get me in until February. What a complete waste of my time. Would have been nice if they would have mentioned that when I scheduled my appt. and front staff was unfriendly
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October 2021 by Scott Dilley
I was impressed! Gerber did an outstanding job after Bambi took out the front of my car. Communicated with me through the whole process, finished way before I expected, and it looks like new. Great to work with!Services: Body & Trim
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September 2021 by Karen Ceasario
The people at Gerber were professional and kind, the work was completed with precision and was finished on time. They even were able to deliver my vehicle back to me and take care of my rental. Awesome service above and beyond!Services: Body & Trim
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July 2021 by Richard Merkel
Very thorough and knowledgeable. I highly recommend this establishment. These guys are pros.