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November 2023 by Lar-Ky W
Not great service for the price. Husband took truck and wasn’t happy that he was told it was ready and it’s not even complete. Tape was left. Cover wasn’t on. He wasn’t happy. Won’t be taking anymore trucks or cars for service.
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October 2023 by Toby Rist
Dropped off a day early and quality of work expected was explained. This was a simple Roof Top Tent Rhinoline. I was called and told "truck complete". I raced over to pick it up and even called back to make sure they would be there. I pulled up and immediately saw the job was not complete. I had asked them if my truck would remain outside in case I needed gear or tools and Don told me it would be outside. Not only did they lock up my truck over the weekend(after I paid in full), they didn't correct anything. No one answered the phone or called to let me know they were "locking" up my truck.Pics to follow. This could have been prevented had anyone performed a 15 second walk-around. The only hardware to be taped off was supposed to be the two locking lathes. Poor quality and no communication.
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July 2023 by Chris Connell
My vehicles always leave looking amazing from there detailing services!!!
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July 2023 by Hailey Connell
Great prices and even better service!
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July 2023 by Josh D Olson
Outstanding Service and Products, Chad had these running boards on within 15 minutes. He even went out of the way to open up on Sunday to fit my schedule.
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May 2023 by Charles Fletcher
Had PPF put on and ceramic coating on the entire vehicle. It looked great at first and was told the little bubbles and marks would dissipate after a few days. 2 weeks went by and they did not go away and the PPF started to peel off and fill with dirt and water. I took the car back in and they redid the job. 4 days after I am noticing water build up and dirt again, more peeling, and didn't even fix the little chip they said they'd fix just put the film over it. After spending over $2200 and having to redo it once you'd think they'd make sure it was done right. Very unhappy and upset and this job.Service: Paint protection
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May 2023 by keith k
Great place with quality work ! I would recommend them to everyone who need accessories !
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February 2023 by Lisa Baugh
We needed a new starter fob and Gem ordered us a new fob and reprogrammed our current starter. We paid for the fob but they did not charge us for labor. Great costumer service!!!! My car has their starter in my car. Will not go to anyone else. Thank you Gem!!!!
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February 2023 by Mariah Weaver
Went here for an inside auto detailing and they were great to work with and friendly people but the detail wasn’t up to our expectations and we ended up detailing the car again on our own time.Service: Auto detailing
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December 2022 by Michael M.
I am being extraordinarily generous in providing 2 stars when only 1 is truly deserved. I am the CEO and owner of an area Non-Emergency Medical Transportation company. I stopped by on a Thursday, to see if it would be possible to install 4, 2" indicator lights, and one bar light on the rear of my vehicle. I was told to, "pick a day the following week," and said that I could drop it off before start of business day on the following Monday, and that it should be done before 2 or 3pm. 7hrs is a little long for the services I needed, especially when it could have been done in less than 2 hours, which is what Belle Tire quoted. Not only did they not have the job finished, but the price was MORE THAN DOUBLE what Belle Tire quoted, and the inside paneling was put in haphazardly and got caught on the wheelchair ramp. FIRST AND LAST TIME I ever use this service. It's not worth the time money or frustration. The only thing I'm thankful for, which I did not ask for them to check was that they replaced a brake light or something to that affect.
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July 2022 by James Christopher
Fast tint on new truck. Damn sticker on door switch for windows sticky.
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June 2022 by Aaron Blume
Had my front windows tinted and my work truck interior detailed at gem and they did a great job, definitely would recommend.
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May 2022 by Lu Coryn
Very strong customer service and knowledge! I would highly recommend using this company!!Service: Window tinting
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April 2022 by Ellen Springer
The bed of our truck looked fantastic after they did the spray in bedliner. I would recommend them anytime.
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March 2022 by diamond dan
Took my wife's 2004 Grand Marquis to have a remote start installed the factory remote had a button to unlock the trunk.. Well, the remote start they sold us had the trunk option but didn't work and they told me they needed to order a wire harness to get it to work and they would contact me when they got it in.. Months went by nothing and then one day the remote start stopped working so my wife took it back and they got it working and she mentioned to them again about the remote feature to unlock the trunk and they said again they would order it and they would let her know when it came in so she could come back and they would install the wire harness well, that was over a year now and still nothing...Service: Auto detailing
