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February 2024 by Pat Menhart Patrick
Superb customer service!
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February 2024 by Jenny Park
Great customer service from Drew, Danielle, and everyone we encountered at this branch. Charges were accurate.
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January 2024 by The LUCKY One #01
Elkhart, Indiana THE ONE ON NAPPENEE STHAS THE BEST ENTERPRISE RENT A CAR PLACE I've EVER !IF YOUR WANTING FAST EASY EXPERTISE PROFESSIONAL WORK AND CARE FROM A PLACE THIS IS THE PLACE You WANT TO BE GETTING YOUR RENTAL FROM!WE WERE NOT SUPPOSED TO GET OUR RENTAL UNTIL ONE THIRTYWE SHOWED UP AROUND WE THINK 11-12 A.M. AND WHEN WE SHOW UP SURPRISE!WE NEED OUR CAR RN !!THEY WERE IMMEDIATELY HELPING US OUT AND GOT EVERYTHING WE NEEDED IN LIKE 30 MINS SWEAR IT WAS DONE AND FASTER THAN MAKING PIZZA!!CHEAP GREAT CUSTOMER SERVICE ?
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January 2024 by apples3301
People in there were friendly
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January 2024 by Al Clements
Easy to deal with. Decent prices and vehicles
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January 2024 by Valeria Broadnax
Great customer service and friendly staff. The whole process is a great experience! Jade rocks!
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January 2024 by Rachelle Clements (Shelly)
Great experience and got a nice car. I definitely recommend and will be back if we need to rent a car again
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December 2023 by Wayne Baker 2 healing
Amazing
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December 2023 by Keturah Kaufman
Couldn't understand the person n finally hung up on him...get people to upgrade there English before working for you...it'll hurt your business
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December 2023 by Michael Smith
Appreciate the pickup and dropoff for this rental. Car was a little beat but got the job done. Friendly staff.
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November 2023 by Gabriella Goss
I have rented several vehicles from here in the last month. The employees have been amazing in making sure I have an appropriate vehicle for my travels! I did learn the hard way to reserve in advance, but they were still able to set me up with something to get to my location!
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November 2023 by Andrew Bowers (Flowers)
TLDR: They cancelled my reservation and was not willing to help accommodate the reservation either through vehicles they had or helping book another vehicle from a different location.I had an emergency on Sunday Morning where i had to get back home as quickly as possible. My 8 month pregnant wife was stuck at home with a 2 year old that came down with a stomach bug.I was so happy when i checked online and saw that i could rent a vehicle 1 way for that day from the Elkhart Enterprise and the price was only $90.A few hours later, I got a call that they didn't have any vehicles available and there was nothing they could do to help me. I tried to explain what was going on and they were NO help at all.I was able to call the corporate number to get rebooked for a different location (Mishawaka) but now the price jumped from $90 to $215. WHAT?!?I called everyone i could think of and no one could explain what happened.I ended up picking a car up in Mishawaka and got home. The next day, The branch manager from the Mishawaka location called and felt really bad for the situation and they honored the original price.If at all possible, avoid the Elkhart location and go to one that knows what customer service looks like.
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November 2023 by Deborah Whitehead
My first experience renting a car.Drew was a respectful, patient, and thorough employee.The car was spotlessly clean and a pleasure to drive.The whole experience was incomplicated. Thanks!
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October 2023 by Leeann Smith
Called yesterday they had a cargo van available got there they were fast professional, very pleased with the service would recommend to anyone looking to rent a car or a van or truck
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September 2023 by rousedalefarm
My enterprise experience from start to finish was 5 star service all the way. To top it off, I left my air pods in my rental car that were found during their cleaning process. I was contacted and and a few days later they were fed exed to my home. The entire staff that I came in contact with on the phone and in person were great!
