***27OCT2024 Update***
If I Could Give “7 Stars”, I would!
Since sharing my original feedback, I’m thrilled to see how Caesars Southern Indiana has transformed into a place I confidently recommend to friends, family, coworkers, and even organizations looking for an ideal venue for their events. The swift response from Matt in Guest Relations and the property’s commitment to implementing significant, thoughtful improvements reflect a level of care that’s rare in the hospitality industry. Each stay now reveals a heightened standard of service, comfort, and professionalism that demonstrates this team’s dedication to embodying Caesars’ brand values.
Key Improvements That Reflect Caesars’ Commitment to Excellence:
Immaculate Cleanliness and Outstanding Maintenance: The rooms are kept to pristine standards, and the attention to landscaping and groundskeeping creates a warm and inviting atmosphere. These improvements reflect the property’s dedication to providing a comfortable, worry-free stay for every guest.
Attentive, Professional Staff: From the front desk to guest services, every team member I’ve interacted with has been friendly, professional, and attentive to detail. The consistent hospitality makes each stay feel as welcoming as the last, further setting Caesars Southern Indiana apart.
Exclusive Pool Access for an Elevated Experience: With wristband-required entry, the pool area has become a peaceful, exclusive retreat. This simple but thoughtful change adds a sense of security and relaxation, aligning with Caesars’ brand promise of prioritizing guest comfort and enjoyment.
New Room Access System: The upgrade to electronic room access has made a significant difference. No more key card frustrations – this system provides a modern, reliable solution that enhances both convenience and peace of mind.
Enhanced Room Service and Accessible Guest Support: Room service has been revamped to offer efficient, prompt delivery, with clear, informative communication. Phones are fully operational, and guest services are always available, ready to assist. These changes have made every stay more enjoyable and stress-free.
A Note of Appreciation for the Caesars Team:
I am truly grateful for how the team has transformed my experience here. Their commitment to customer satisfaction is inspiring, and I can see how this dedication reflects the broader mission of Caesars Entertainment to create memorable guest experiences across all its properties.
My Only Recommendation for Further Convenience:
As a rewards member with elevated tier status, I would appreciate seeing the return of valet services, a previously valued amenity. This addition would nicely complement the high level of service already provided for loyal guests.
In Conclusion:
The recent changes have exceeded my expectations so much that I regularly recommend Caesars Southern Indiana as a top destination for both individual stays and larger events. As a member of the military and public service, I’m particularly enthusiastic about suggesting Caesars to organizations and colleagues who seek a venue that can deliver both exceptional accommodations and high-quality service. I would be honored to share my experiences more broadly as a testament to the dedication of Caesars’ team, which has earned my lasting loyalty and appreciation.
For anyone seeking a premier experience, Caesars Southern Indiana is the perfect destination. Watching this property set a new standard of excellence with each visit has been a privilege, and I’m eager to share how these improvements have made Caesars Southern Indiana my go-to recommendation.
And no, Caesar didn’t slip me a few chips or free buffets to say all this—this review is all me, just genuinely thrilled about the top-notch transformation!
Rooms: Please reference overall review.
October 2024 by Bee Aware Farms Perlowski Farms
Nearby activities: Egg place was so good
October 2024 by Ashley Sackett
I use to enjoy going here until recently I had a bad experience. I was suppose to have 2 comp rooms then apparently I only booked one night then they could not comp my second night because they were “sold out” but then they found a room and had to pay full price. We arrived to our room and our bed had blood stains all over the sheets/comforter- my kids were terrified. Called down and they switched us but thought they were “sold out”. Received no discount or anything just a sorry. I am a Caesars member but will no longer be.
October 2024 by A
Ceasars hotel is great location is good nice views bartender john at Ceasars casino was excellent, excellent pool, food section wasn't good that was the only thing while we were there that was bad everything else excellent
October 2024 by Tricia D Crew
Not close to any restaurants or shopping. Roo.was dirty. Staff was difficult.
October 2024 by mama law0
I love Caesars, though my rating might be skewed because of the awesome bartenders. The building is beautiful and well maintained. I have only had good experiences at Gordon Ramsey Steak, though I have actually never had the steak honestly. I always get oysters or fish, and their seafood is on point there.
October 2024 by Rex Masterman
Rooms: Very nice rooms
October 2024 by Alex Le
Fun fun fun
October 2024 by Krista Stults
Our nature view room was a trash bag tapped to the window lol
Rooms: Outdated, shower was too short, nature view was trash bag tapped into the window
Nearby activities: Nothing nearby, about 20 minutes to drive to nearest little town
October 2024 by Erica Russell
I just wanted to recognize the head of security for how she handled a situation last night we had with the Manager George at Gordon Ramsey’s. George’s level of unprofessionalism was such an embarrassment for this establishment. We have been a customer of Caesar’s for years and have never had a problem until he started working there. However, security showed the level of respect and customer service that we have always been given and it was encouraging to see that this was strictly a reflection of George’s leadership and character.
October 2024 by Hershel Boyd
Great hotel for a weekend getaway not far from downtown Louisville. Hot water in the room was not working and they easily moved us to another room and dropped all fees and gave us a late check out.
October 2024 by Pouyan Kalantari
I enjoyed playing Texas holdem poker at the casino here.
