“I went to this bank as a favor for a family member- to pay a bill. I had the money and knew a bit of her info to verify it was the correct account. Easy enough! The teller I worked with was friendly. Also, being the only customer in the bank, I was in and out in no time. The bank is a bit set back from the main road, thus you'll likely see the sign at the road for L&N before you see the building itself. That said, it was easy to get to. I don't see myself going back anytime soon as I don't have an account there (and I prefer online bill pay) but I can see why my family member has an account here!”
“I am not one to give reviews often however, I was more than pleased with Cathy’s customer service! she is so nice and very thorough on explaining things. She helped me and my mom greatly. You don’t find too many people that actually want to help you but she is passionate about helping her clients and I HIGHLY recommend coming to Cathy for anything!”
9AM - 4:30PM
8492 Dixie Hwy, Louisville“Forcht is a great bank! The people are always very helpful, respectful and professional. I love the fact that someone answers the phone when you call. I love you be greeted when I walk in. That's important to me, as I'm sure it is for thousands of others too. It's nice to be able to speak to someone when you call. Thank you Forcht! I appreciate each one of you!”
8:30AM - 3PM
601 Main St, West Point“Crystal and Keri are the best. They were able to prevent me from having a complete melt down explained at great lengths what to do and NOT DO they walked me through every step respected me in every way assured me things will be ok . And checked back with me and got me on the right track Home town banking is the only way to go Thank you ladies and West Point Bank”
“I was treated like a Queen as soon as I walked in the door. I was showed how to sign in with my phone. Was seen by Leah Crawford. She is amazing and answered all my questions. I Love the PNC in Pleasure Ridge Park because The staff are always Friendly and helpful.”
“I spoke with a customer service representative at this Valley Station location on Dixie Highway about setting up a political account. She was very professional and even gave me more information than I needed to help out with doing everything the proper way. It was outstanding.”
“I was having an issue with my account and spoke with Shanda and another young lady about how to solve it. They were so very kind, courteous, very professional and they just had such great attitudes, it was a pleasure to work with them both. I have always enjoyed banking with Republic and will continue to do so. They solved my issue in about 5 minutes. How refreshing to be a part of Republic Bank. Thank you so much!”
10AM - 5PM
9905 Dixie Hwy, Louisville“I have been a patron of this branch for over 10 years. The faces may change but the service stays the same. Conveniently located inside Mejer. Nice office area. I had the opportunity to work with Alex, the manager, is very knowledgeable, prompt and professional. I had a small mishap and he quickly took care of it and followed up with me. I like their financial products. My mother passed and they helped me set up an estate account. Online banking is user friendly. I have their credit card, checking and saving. I frequently use the bill pay and direct deposit service.”
“Been inside a few times at this location and never a problem. May be a little bit of a wait at times but look at the location. Had a talk with one of the staff members about me being off work for surgery and they layed out some great options for me in case I needed them, thankfully I didn't.”
9AM - 5PM
10403 Dixie Hwy, Louisville“Excellent customer service. Even though I didn't have an account there, they kindly exchanged the petty cash bills I had for smaller increments. The bank next door wouldn't allow me to do it even though the business I work for has an account with them, I just didn't have the account number on me.”
9AM - 5PM
7335 Dixie Hwy, Louisville“Best Kindly Friendly Environmental to walk into I had the best help I ever had with this bank even received $225.00 into my account just for joining if you ask me they are the most trustworthy people I know to do business with so come and join ?”
“I have been a Beacon Credit Union member for years and have had excellent service. I can say truthfully when I had an issue it was handled promptly and professionally. I would recommend this Credit Union to family and friends.”
“To Whom It May Concern:My visit at the Dixie Hwy location, LaQuail was very pleasant and helpful with helping me to understand the loan situation. He is also willing to help me when ever he can. I would definitely ? recommend him to anyone that needs assistance in their banking business”