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January 2020
Excellent customer service. We ordered a bag from Samsonite that arrived damaged. The store gladly exchanged it for me. I'd go back to buy my next luggage from them instead of ordering online.
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August 2017
When in need of a missing piece to an older garment bag while on a trip, Bill found what we needed - courteous, knowledgeable & very helpful.
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August 2017
They had a great sale (50% off). When we had trouble with our suitcase, Bill was very helpful.