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June 2023 by Sept Angel 75
Great atmosphere here. Someone is always so willing to help. Remember they are there doing their job, your need is no bigger than anyone else's wait your turn and for pity sakes be nice to the staff. They are amazing people there!!!!
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June 2023 by Private Inbox
Ernie is awesome and so is the rest of the crew!!! Great place!
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April 2023 by natalie hall
Top quality products and excellent customer service.
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April 2023 by Diana Thompson
Gilman's was wonderful always have what I need and what I want
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April 2023 by Bobby Crider
They have everything here. The staff is super helpful and friendly. Never been disappointed.
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December 2022 by Chris Baker
Just a small hardware store with tool rentals. Friendly staff. Alot smaller than lowes or other big box hardware so selection is more limited
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November 2022 by beth chesser
This is a gem of a place in our little town. There is always someone to help you and they are friendly. Years ago during the flood of 2008, I will never forgot these fine people brought us a sump pump to the front of our neighborhood and we picked it up there. Most roads were flooded and they found way to help us. I will never forget that.
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November 2022 by Chris Bloomfield
The staff on the floor was friendly. Two workers stopped and asked if I needed help. The cashier was watching football on his phone? while checking people out. Turn off the phone and work kid, not professional at all!
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September 2022 by Barry Campbell
Great selection and they are always very helpful.
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July 2022 by Lisa Bush
We called 2 weeks ago to rent an a piece of heavy equipment. We were told to be there Saturday morning at 8:30. We rearranged our schedule to be able to get the equipment and work for the day.My husband showed up and was told he was not on the schedule and that someone was renting it for a month. The lady did apologize but that doesn’t help the fact that now we can’t do the job that was scheduled to be done or that he had canceled the original piece of equipment at one of their competitors. Gillman was 100$ cheaper but you get what you pay for sometimes.We also, had them price a fence. We had to call daily to ask if it was done. When it was finally done it was going to be 22,000$ when the quote from Lowes and Menards were both under 10,000$.I totally get that people are overwhelmed with being over worked due to staff shortage’s. We are easy going people who treat people with respect. But we also have worked all of our lives and know the importance of customer service.I am very disappointed in Gillman and their service or lack of. We will not be using them again or recommend anyone else to use them as well.
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March 2022 by Kara T.
Excellent customer service. Knowledgable and friendly. Military discount. I wish I had this store closer to home. I would shop here over a big box store any day. They had a little bit of everything. Saved me a trip to Franklin or Columbus!
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October 2021 by Curtis Waggoner
Great service. ?
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October 2021 by james payton
Great local hardware and lumber yard. Very convenient for folks in the Edinburgh and Nineveh area.
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October 2021 by John Kennedy
Very helpful good people to work with
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August 2021 by B. Peak
Terrible customer service. Transferred to one person to the next to the next. One woman in apparently two out of the three stores is competent and she happens to be on vacation and the ONLY person who can answer a cabinet question. They are blatantly condescending to women and I would never go here again let alone buy anything. This and the Batesville store.
