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March 2024 by terry jones
There pharmacy is much better now! They have more workers and are not shortening their days as much as they had been when they were short handed.
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December 2023 by Kendra Hamby
The young lady at the cash register on 12/29/2023 at about 230ish was extremely nice. I wish I knew her name. I’ve been going to the Edinburgh CVS for a while and that was by far the best customer service I’ve had since going there. I hope this message reaches her so she gets the recognition she deserves!
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November 2023 by Bethany Cox
Corporate CVS needs to step up for this location. They need proper staffing. The people who do work there are being worked to death which will create poor customer service.
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November 2023 by Joellen Schreiner
Had script refill date in computer as wrong date. Went back to refill when I had bottle showing date wrong on their end, and was told pharmacy closed for entire day!They deserve 0 stars!
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September 2023 by Kevin Duke
Only reason I give this any stars is it close to house that about it. Pharmacy is horrible. you put in for refills and stays in process till u come to the pharmacy, and then they tell you 30 mins everytime nomatter which time. I will once my stuff empties I will go back my old location 20min away in Bargerville that cvs is top notch.
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September 2023 by Lesco Brandon
The wheels have fallen off. I don’t think it’s a functioning pharmacy any longer. Seriously. No answer, metal cages are down all the time.
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August 2023 by Mariah Hall
I would like to give a huge shout out to Kyla at customer service. She helped us out and took a long time to do so. She was very patience. She deserves a high recommendation! Thanks so much for your kind service and being so helpful to me and my daughter about the photos.
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June 2023 by rebecca Austin
I had been waiting behind a vehicle in the drive thru, long enough to turn my vehicle off because I was wasting gas sitting, when the vehicle in front of me was finished, I pulled up to have the lunch sign placed in the window. You don't shut a door in the face of a customer that has been waiting in line. I hate CVS!!!!
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June 2023 by Rhonda Herman
The customer care service at this store (Edinburgh Indiana) is absolutely horrible. (Pharmacy) Needs improvement or replacement ..
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June 2023 by Brandi Piper
Wouldn't give them anything if I could an that sucks for the few nice an helpful ppl that r trying....there are a few ppl that r over the top rude....particularly this one Amazon looking rude old bitty that works the drive thru most of the time...u need an attitude adjustment in the worst way!!
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June 2023 by Brandon Monday
Been waiting 4hrs for a medication y'all said would be ready 3.5 hours ago. Sat on hold for OVER an hour. If you don't want your job let someone that does have it so it'll actually get done
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June 2023 by Kyle Willey
Been going here for 15 years. High turn over rate, always longer wait times than promised, half the time you can call in meds the day before, go to pick them up and they missed them and they aren't ready. The worst pharmacy of all time hands down. They are disorganized and the main pharmacist is rude and short like he hates his job. *Edit as of May 25th 2023 this is still the case. Pharmacist is rude as heck.
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April 2023 by Jacob Burton
Don't know if all these 5 star customer service rates are fake or what cause every time I'm in there they are rude and unwelcoming. Approached an employee to ask where something was they kept telling me they was busy and to use self checkout ? like I will when you tell me where to find what I wanna buy. Wouldn't even leave a star if I could.
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April 2023 by MandyP
Had what I needed the staff friendly and helpful.
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April 2023 by Danelle Simpson
This is a sad excuse for a pharmacy. Not only will it take forever to get a refill, but also the workers are rude as could be and not very considerate of the customer or their time
