-
January 2024 by E
BEWARE OF THIS PLACE!!!!!! UNPROFESSIONAL IS AN UNDERSTATEMENT!!!! THEY ARE SCAMMERS!!!!!THEY WILL STEAL YOUR MONEY!!!! I HAVE NEVER BEEN SOOOOO DISRESPECTED IN MY LIFE!!!!RUN THE OTHER WAYYYYY FAST
-
November 2023 by Mary uzoras
Entire process was easy. Alex and Kyle were awesome! Renee was very friendly. Would recommend this team and store to all my friends and family.
-
November 2023 by Rhianna J
I have been decorating my home since the 90’s with furniture from your corporation nice quality sets even the must go returned items thanks
-
August 2023 by Ashley Robinson
JUST KNOW I WILL NEVER BUY FURNITURE FROM EAST CHICAGO IN EVER AGAIN.. WORST CUSTOMER SERVICE EVER FROM MANAGEMENT ON DOWN…. ITS NOT WORTH IT GETTING SOMETHING BECAUSE YOU NEED IT SOMETIMES… ITS BETTER TO SAVE FOR WHAT YOU WANT THAT WAY YOU DONT HAVE PROBLEMS WITH NOBODY YOU OWE! ZERO STARS
-
July 2023 by lattishia dickerson
Beyond the best customer service I’ve experienced in sometime. They guys over at the East Chicago location Rock!!!. Thanks for the amazing ? services
-
July 2023 by Nona Ibarra
They are always helpful and there to help customers inhighly recommend.
-
May 2023 by Marquetta McBride
The delivery guys (greg) (julian) were very funny and very fast ? I love there energy and I had NO complaints about anything regarding this Rent A Center Location. I will be purchasing more Items from here! Thank you.
-
February 2023 by Shawn Carter
We were told our equipment would be delivered and the store didn’t contact us to let us know there was more information they needed to ship the equipment so we didn’t receive anything
-
January 2023 by Marsha Reaves
They have always had what I need and service has been very good.❤❤
-
January 2023 by Moment Traveler Eyelashes
It was fun and easy, I cant wait to enjoy.
-
January 2023 by Marthea Bradford
Great service teamed did great job
-
November 2022 by JUST AS YOURSELF
Best Team Ever
-
June 2022 by joseph acevedo
Everyone in the store is nice and very knowledgeable except for a short Spanish guy. He is disrespectful and doesn’t know what he is doing. He automatically set me up for auto pay without my consent and I witnessed him asking a customer for her debit card pin. That’s is very unacceptable and he either needs to be retrained or let go. His customer service is bad, he curses around the customers and he doesn’t care. I hope the district manager reads this and takes action on this employee.
-
February 2022 by Jacqueline Vaughn
The people here are the rudest, least helpful, and unprofessional staff I've ever dealt with. I got harassing phone calls the day my payments were due. They were at my door if I was 1 day late with my payment. They would leave messages on my phone pretending to speak Spanish (my voicemail language is Spanish) all this after 1 day of missing a payment!If you are looking to make a purchase go elsewhere!
-
July 2021 by Robert
When they first came to deliver the merchandiseThat I signed An agreement forThey delivered to wrong address. Additionally, they became very harassing and threatening, including the district manager, Joshua. I'm late on my payment and they threatened to break into my house with the sheriff to recover the items I'm renting to own. I've been very transparent with them regarding my having to make late payment and my neighbors have stated that they continue to sit outside my home even though I told them I'm away until July 28th. They have been seen by my neighbors walking around my house looking in windows and this is purely harassment and illegal business practices by casing my home and circling my house , property and neighborhood and looking in my windows all around my house. My neighbors have informed me of this as my community has several neighborhood watch residents on my block. . I will be calling corporate legal dept and potentially the police to file trespassing and harassment reports, likely. An employee Alex asked me for money and for a six pack of beer and employee Tony threatened that they and the sheriff will forcibly enter my residence.
