9AM - 12PM 1:15 - 5PM
3813 Main St, East Chicago“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
8:30AM - 7PM
18125 Roy St, Lansing“I love this place good communication skills also quick and fast service as well every one is very polite and kind I live in Indiana I will drive from Indiana to the place to this place. Keep up the good work.”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“My mail carrier, Jon, rocks! He’s so friendly and personable. Ashea is also friendly and helpful and friendly. When my mail carrier goes on vacation, that’s another story. My packages go missing...9 in one week disappeared with his sub. It seems some of the postal workers are incompetent, but some do care about the customers and their packages.”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
8AM - 1PM 2:30 - 5PM
2407 W 11th Ave, Gary“I personally never had a problem since I've been going there which I have been going for the past several months 7 months to be exact and I never had a problem the only concern I have is that the post office is so small when it is a lot of people in there they stand too close to you that's why I go as early as I can to get in I've never had a problem anytime I go in there I'm not in there for a very long I'm going to get the guy's name and post it here when I go in there today have a wonderful day everyone if that doesn't work for you maybe you should find another post office”
8AM - 12PM 1:30 - 5PM
320 E 40th Ave, Gary“Supervisor Quinton is so nice. I LOVE how he loves his job and he is so quick to communicate with ALL his customers about anything. I use to live in Highland for 9 years, moved out in December. Our mail guy was such a friendly man too. I am very surprised about the bad reviews. Maybe these people are just having a bad day. On St.Patrick's day my baby is turning 1. I ordered a few items that were getting delivered to my old address. I was able to call the post office and request for them to hold for me as I need for the party tomorrow. Eventhough someone had already helped me, Quinton reached out to me personally to let me know he has the package and their closing time. Now this guy Quinton deserves his position and needs a promotion if you ask me. I LOVE THIS! This man saved the party! Thank you to whomever trained and hired such friendly spirit! You guys are such hard workers and are AWESOME!”
“Cindy is awesome. Customer service is top notch, clean building, passport service was quick and easy. Make an appointment online, have your documents ready and go right in. Took about 15 minutes total, with them providing me with the picture as well. Picture cost is same as walgreens; just take it here. Good job!!”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“I have only been here one time. My visit was simply to purchase stamps. The lady behind the counter could not have been nicer. I really like how the building looks too. The outside is quasi-futuristic and is an architectural wonder to me.”
8:30AM - 5PM
5530 Sohl Ave, Hammond“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
“I love the staff at the Hesville post office. Most of the time there is only one attendant..but she is always working hard to accommodate each person in front of her. Always has a welcome, how can I help you attitude ?!”
8:30AM - 3:30PM
7142 Calumet Ave, Hammond“The lady who usually works here is always professional and helpful to me. If I have a question, she answers it the best she can. She’s human, so I know sometimes there’s more work to do than she has hands. I couldn’t do her job. A lot of rude customers come to this location and talk to her any type of way, and expect that “customer is always right” mentality. Hopefully they get some additional help at this location.”
8AM - 6PM
1499 Martin Luther King Dr, Gary“It's the post office sometimes u get in and out and some time u be in line like dam how many packages the person in front of me got overall good customer service”
8:30AM - 5PM
9308 S South Chicago Ave, Chicago“It’s been twice that someone has sent me something to the wrong address and this staff always tracks it down asap and corrects my mistake. Not sure why all the negative reviews but I’ve been here for 3 years and haven’t had one issue with our mail, thanks for the great service, from the post office team to the delivery team ?? .”
“I appreciate the workers here! My first couple of times was a bit rough but i got to know Liz before she retired and she was very helpful. It was not good after Liz when they had new young girl employee who automatically had an attitude. She didn't even get along with employees in back but ive been back recently a few times and young girl was not there. The two young ladies( i believe clerk #14)that are there do their job with customer service and that's that. Thank you !”
“This is an updated review, from my previous 1-star, negative review. I am happy to say that the other individuals from both East Chicago locations, have now retired!! Now, we have new younger staff. Forgive me if that’s a horrible comparison, but then generation we will in today encourages proper communication. These new people carry on a conversation, they are friendly, and they are definitely there to help you; they are not upset or bitter (yet)! I hope these individuals continue being the familiar faces for the years to come, even if I don’t go to the post office that many times in a year. Thank you, upper management, for taking the time to see who was already working for you, and hopefully see this position as a promotion… customer service, is not easy!! Thanks again — PS, thank you for taking the extra time for finding the black envelope that my dad said was to be returned to sender! -FC”