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October 2023 by Jim Cook
Jim and his team are great. Always responsive and helpful!
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March 2023 by Yvonne Smith
Jim has been my agent for more than 20 years. I’ve had nothing but positive experiences. He takes a personal interest in your needs (and the community in which we all live) and his staff is great. I’ll never switch and I’m comfortable referring my friends and family knowing they’ll get the same level of service. Thank you for everything.
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October 2022 by Kelvin Noble
I have several policies here and get excellent service at every turn. I had a difficult issue to deal with and the owner Jim went above and beyond to get it handed. Great people!
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October 2022 by Courtney Thompson
Jim is the absolute best! I’ve been working with him for years and he has never let me down. Today I hit some debris on my 3-hour drive to a wedding and he answered the phone immediately, got me set up with a body shop and rental right away! Only took a couple hours to get back on the road to the wedding. Forever grateful for you Jim!
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October 2022 by Jerry Duggins
I was in an accident with an out of state driver and there were some problems. Ruth at Jim Jacobsens State Farm went above and beyond, in my opinion, to get this resolved. Thank you Ruth!
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September 2022 by Brittnay Valant
After being with them only 5 months they raised my insurance monthly price.i know that’s not Jim’s fault and it’s State Farm it’s self but when I called and spoke to the woman who represents State Farm (Jim) and she wasn’t very nice with me. I explained to her that I was with geico for years and never had a increase, only a decease. As your car gets older, not newer. She said that’s their policy but I wasn’t aware or have been told it would go up every 6 months, or I wouldn’t have switched car insurance. I am currently unemployed and every cents matters and I don’t feel like this was right and don’t feel as if I was heard when I called to speak about it.
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August 2022 by Pamela
Jim and his team are wonderful to work with!Honesty and integrity are just a few of the attributes that I have encountered over the years.I highly recommend Jim as the best insurance agent I have ever done business with!
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July 2022 by Dylan VanVleck
My family always receives the best service when working with Jim Jacobsen's State Farm office! Ruth was wonderful in making sure I received the best deal on insurance for my first car!!
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July 2022 by Pam Gayton
Everyone is always very nice and helpful in the office. Jim goes the extra mile whenever I need him and made my claims process go smoothly.
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June 2022 by Omar Barakat
I have been a client of Jim and his team (Ruth, Gail and Jose) for many years. We have been extremely happy with the care and service received by everyone in his office. Jim is licensed in IN and IL which allowed us to keep him as our agent when we moved and on less thing we needed to worry about. I was recently dealing with a claim that Jim helped facilitate and expedite. He personally reached out to me on several occasions to assist and inform. True talent in the industry.
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June 2022 by Teresa Quezada
Jim Jacobson’s office is the best! I’ve been with them 10+ yrs when in Dyer and didn’t change when I relocated to St John. Ruth is always super helpful and prompt! She offers convenience by assisting in person, phone and even email! Ruth even assisted with my family referrals! Thank you Ruth!
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January 2022 by Stan Hendricks
I have worked with Jim for decades for both my business and personal insurance needs. Also his staff, Ruth in particular, is extremely knowledgeable and ALWAYS helpful. It has been a privilege and a blessing to have been associated with them for so long!!
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January 2022 by Miguel Escobedo
The team goes above and beyond to get Questions answered and any issues resolved in a timely manner.Happy Holidays ...
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November 2021 by jane atkinson
Recently Jim went out of his way, over and above, to help us get our car windshield repaired after some stones hit it. We have always had excellent service from Jim and his employees. Highly recommend them.
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September 2021 by Pamela Sue
Jim and his team are wonderful to work with!Honesty and integrity are just a few of the attributes that I have encountered over the years.I highly recommend Jim as the best insurance agent I have ever done business with!
