-
January 2024 by Aaliya Sacramento
We got our Ford Escape from Frankie's in August. On 12/28 we brought it in as there seemed to be a transmission issue. It is now 1/15 and despite numerous phone calls and voice-mail we have not been contacted or answered on what is going on with my vehicle. If we ever get it back from them I will no longer be using this service center despite being assured that should any issues arise we bring it to them. Feel free to reach out...you have my number Frankie's Auto Service
-
January 2024 by Catie Laverman
I hate having to deal with mechanics, but these guys aren’t too bad. If you schedule a time to get your car serviced, just be aware that it might take a while. If you have the luxury of being able to drop your car off and come back later that will be your best option, but if you have to wait, they have a nice little waiting area. It’s always clean and well conditioned. All in all they are worth it! 9/10 will go back
-
November 2023 by George Jr.
Brought my car from here in 2015 , they said policy change, no more free oil changes, I came anyway, OVER 1 HOUR FOR A OIL CHANGE ! REALLY ? , if I know it would take that long, I would have went to oil ? express, I will NOT be back, and most likely will not buy my next car from here .
-
January 2023 by Austin Gaskin
Bought our first official family vehicle from here and couldn't have been happier with the entire process! Thank you all so much! We will be back for the next car!
-
December 2022 by rocky_lover123 Stone
Service department they are great. I'll go back there again
-
October 2022 by richard nelson
Great cars, and they put every vehicle through a thorough inspection by certified techs before putting them on the lot. How many small auto sales have 6+ service bays????
-
August 2022 by David Jach
It's always a good experience. Very professional.
-
December 2021 by Julian Alfaro
Great salesmen and great service dept. Car had problems and they fixed it asap and free of charge. They truly take care of their customers
-
April 2021 by DIANE CASH
I've been using Frankie's auto service for more than 8 years. As a woman with little knowledge of how cars work I'm always concerned with the honesty of those who service my car. I can honestly say the people of Frankie's are always polite, honest and very helpful as well as reasonably priced. I would recommend them to anyone.
-
March 2021 by Monique S.
Went here to get a car the finance guy was racist against white people wanted me to kiss his butt I'm so glad he was bought a 2020 elantra from enterprise stay away I'll never bow down to anyone
-
January 2021 by Rebecca Knott
Good work and cheap
-
December 2020 by Carlo Demma
Service manager Louie is very knowledgeable about all cars built within the past 20 years. Honest work, and integrity. A shop like this is hard to come by these days.
-
November 2020 by Christopher Williams
I bought a car so I get 'free' oil changes, the problem is they never call back to confirm an oil change appointment time, so I end up not being able to get it performed here. That being said the one oil change I was able to get here seemed fine, but I wish I could get somebody to call and confirm an appointment so I can get one every 3-5K miles like they said I could when I bought my car here.
-
November 2020 by Loretta Elliott
Love the experience
-
November 2020 by Marcia H.
My brother and mother tried to buy a car from there but the sales manager was being disrespectful and racist towards them and then he kick my mom and brother out of the store. I wish I knew about the reviews before my mom went to the store. I can't believe that they treat my family in such a despicable manner. I would never recommend Frankie's auto sales. If anyone had the same experience please contact me. The app doesn't let me post without a star so I had to select one. But shitty service and racist employees.
