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April 2024 by Scott Peters
Waited in line for 45 minutes on a Monday evening… Not more than 15 people ahead of me in line.
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April 2024 by Opal Beauty
If I am a paying customer I should be allowed a taste test of my choosing. I've never heard of a CSC refusing taste tests. I don't think this is fair. Put a cap of like 3 flavors to try, that's it. My last visit was just awkward. I don't think I'll stop by anymore.
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March 2024 by Brynn Hayes
horrible service forgot waffle cone very slow
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March 2024 by Brunda Barnes
Omgoodness! I recently had the Germanchokolatekake Got to Have It! It was so delicious with the creamy chocolate ice cream, nutty coconut, crunchy pecans, and the brownie perfectly mixed in! I gotta have it again real soon. ? BTW, the service was great!
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January 2024 by Sam Patel
I bought a large round ice cream cake for my dads birthday and after we cut it into it and started enjoying it, one of my nephews got some weird plastic in his piece of cake (pic attached) and almost choked on it. I reached out to the store and at first they were willing to help and said they’d reach back out to me with options for a refund or some credit but it’s been almost 6 days now and they’ve basically ghosted me. Very disappointed with the service they provided. I also live a little far from this location so this was just all such a big inconvenience having to go back and allUPDATE: Lisa called me back and took care of the situation so I do appreciate the store working with me on this matter. It seemed like it was just a one time bad situation kinda thing. Also the store manager Lisa was trying to call me back on the following friday but the thing was I was at Verizon switching over from T-Mobile to Verizon so they were trying to call me back in between that time period when I had no access to my phone… just a unfortunate situation mixed with some bad timing…but now I can confidently say that this ColdStone location has most definitely regained my trust and respect! Will definitely return once I am back in the country.
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December 2023 by Summers3
Fantastic service from 2 very kind ladies. Delicious ice cream, and generous portions! Can't beat it! Thank you.
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November 2023 by Anthony lewandowski
Said they don’t do samples to try ice cream even though every other cold stone does, and I asked Reese’s in my ice cream and got LITERALLY 3 pieces of Reese in it…. Will never go to this location
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November 2023 by Cathey Collins
The pie who loved me is my favorite creation.Cheesecake ice cream, Oreo cookies, Graham cracker crust and
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September 2023 by Ashley Chase
Not a fan of this location. We came about a half hour before they were closing. Everything was put away. They were irritated with us for coming in and not very pleasant. Our cups were a mess, literally covered in ice cream on the outside. They also don’t do samples anymore. Sorry, I’m not spending $7+ on something if I have no clue if it’s going to be awful. Ice cream is still good though!
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September 2023 by C Fountain
Best Ice Cream and fancy Waffle Cones. Friendly staff lots of choices
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September 2023 by I'm a loser
they forgot my dance party sprinkles :(
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August 2023 by tracy harper
Location doesn't even give cups of water to customers.
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July 2023 by Nicole
Great ice cream, wish the staff was friendlier
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July 2023 by Cristhian Leos
Worst experience ever. Bad customer service, this place needs to reconsider their staff.
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July 2023 by Mike Wieser
If I could give it zero, I would. So I will give 1 star. It is a good place to go when you want proof that it is really hard to find good help these days.
