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January 2024 by Anthony Fields
Very amazing
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January 2024 by Toiana Hayden’s
If I could give them 0 stars I would they keep getting my reviews deleteded I currently have a open investigation with Indiana state police and I reported them to bbb due to them coming to get my car without my knowledge I only had the car 2 weeks they allowed there tow truck driver to go into the car steal my card and change my PIN number with my social then swipe my card completely clean they thought they were going to get away with it by allowing there tow driver to do the dirty work in reality I pressed charges on everybody involved ! They then proceeded to tell me they won’t be giving my down payment back because of a rental agreement I don’t even have a valid contract people that’s why they said they came and got the car because THEY forgot to have me sign a paper on the contact so In the end they screwed me over stole not only my down payment but 600 off my card all while fraudulently changing my PIN number with my social Nash lied and said nobody was in my car in reality they were in my car so I don’t recommend anybody getting a car from here they are rip offs that will take your money and your car and leave you with nothing 0/1000 do not recommend
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January 2024 by Jose Ramirez
THATS A LIE FIRST OFF I HAVE A RECORDING OF THE CONVERSATION BEFORE the ACCIDENT OCCURED WITH BENNY THE SALESPERSON WAY BEFORE THE SAME DAY OFF THE LOT LIARS ITS OKAY IN COURT WITH WILL BE HANDLING THIS AND FRUAD AS WELL ON THE BILL OF SALEfirst off be careful when they say the (DEFERRED PAYMENT) but apart from that I got a car from them 2015 Buick encore and the first day I called in to the salesperson Benny was his name that the car was overheating and stuff from day one nobody payed much attention to it took the car back they supposedly fixed the car I kept calling in about the overheating and stuff never was a thing done to help me now that I’m trying to turn in the car they don’t even wanna pick up the phone BOB the salesperson who was answering the phone put me on hold pretending he was away from the phone and stuff I called back he answered like what? Literally in seconds so why was I even on hold when he said he was stepping away next thing I would say Just take recording of any and all conversation because honestly this dealership is terrible and I feel sad because they did act like they wanted to help from the very beginning but it obviously was all false now I’m stuck with the car starting court paperwork to be able to turn the car in and also starting court paperwork’s so the loan doesn’t stay under my name because the car wasn’t meeting requirement from the beginning SAFE YOURSELF THE TROUBLE ON THE LONG RUN I ADVISE YOU ALL I LITERALLY AVOIDED FILLING UP MY TANK BECAUSE IT WOULD BURN EXTREMELY QUICKLY EVERY TIME THE CAR OVERHEATED THE CAR WAS DIRTY FROM DAY ONE ALSO ONE PICTURE HERE SHOWS AFTER THEY FIXED IT NO ENGINE LIGHT THE OTHER ONE SHOWS BEFORE THEY FIXED IT EXACTLY THE SAME
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January 2024 by Shkeena Griffin-Helm
I purchase a vehicle with them back in sept when I say worst place ever and they don’t even care! I’ve had to put an engine, exhaust manifold, Cadillac converter, fuel pump, fuel regulator, and other things and truck still not working properly! On top of that I’m paying a car note for it! Called them several times and they just gave me the run around!!! Not a good business at all if I was their daughter or something they wouldn’t want them going through what I’m going through. Very disappointed
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December 2023 by Terry Morgan
Customer service is terrible called & asked about pricing was told to submit an app did that called a couple hrs later was told they’d get to it the next day & give me a call it’s been 4 days & I haven’t heard nothing from them.
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December 2023 by Devante Hester
Best Car lot in Indiana by far. Helped me get into something suitable for me and I couldn’t be more then happier to be their customer.
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December 2023 by Stacie Aguilar (Chula)
Freaking awesome staff!! They helped me get into a 2017 GMC Terrain! Their advertisements are legit, you really can get on the road today! Thanks Ivan and Bob for everything! I love my new SUV!
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November 2023 by PAUL Tyronne Koonce
Ivan rhanne are the bomb
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November 2023 by Kelly Rogers
Ivan was a great rep he got me in and out and was very friendly
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November 2023 by DeAnna Fox
Ivan, Bob, Nash, ReeAnn, and the whole Certified Auto family is amazingly AWESOME . They’re super professional and extremely helpful. They really go all out to make SURE you drive off their lot with something regardless of your situation. They are truly down to earth and honestly I don’t know what I’ll do if it wasn’t for Them especially Ivan and Bob. Come check them out I promise, me and 3 of my friends are overly satisfied with our purchases.
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November 2023 by Kenya Lockett
Nash and Ivan are awesome
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November 2023 by Jr Stowe (Jr)
Go get you a car! Bring a down payment of 1500-2000 and get you a car. Just make sure to read what you sign because they don't honor verbal agreements after the fact....
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November 2023 by Nana
I have been desperately looking for a vehicle. I came to this place of business and had no problems no problems at all with getting a vehicle. I have an open auto loan and they still was able to let me drive off the lot with a vehicle. Thanks Certified Auto you are a life saver
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November 2023 by Dominique Torry
Bad experience here first off car was dirty when I purchased it no gas in the car at all ..to top that off I had the car about a month or two made payments on time (I have proof) made a down payment also but after making the payment they repossessed my car saying I didn’t pay call finance ppl and they say dealership bought contract back..how does that happen? Now I have this on my credit and I don’t have the car and they just ripped me out of $3100 saying they was going to get me in another loan but I knew that was a lie just so they could get more money and on top of that they wanted me to put another $1500 down …these ppl are ripping ppl off and I will be back with a lawyer because this is unprofessional!!! And I feel like y’all scamming ppl
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November 2023 by Irvin P Stone
Awesome Nash and Ivan
