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December 2023 by charles newman
It will get your car clean, however I still have to get out and complete the drying with a towel. Not a lot, but enough to take a 2 minute towel off.
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October 2023 by Teri McCormack
I have been a patron of this place for over a year. The amount of soap and pressure of the dryers has been decreasing. Today my car was not completely clean or dry. Disappointed. Time to look for a new car wash.
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August 2023 by Aaron Bayus
Car wash was at fault. They did not clear the track. Send me through and my car got damage. They said they were not responsible. I called the cops did a incident report. They did not want to pay so I ended up taking them to a small claims court.
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July 2023 by DTG
I pulled up in a car wash lane to the computer that they have here to pick which kind of car wash I would like, I put my card in , next thing I know , a receipt prints showing me that I’ve been charged $25 for a car wash that I did not pick. I made the employee on duty aware of the system’s mistake. He told me he cannot issue a refund or adjust my purchase at all. I find it odd that a place of business, cannot issue a refund . I feel lied too & he was completely nonchalant & came across like, he could carelessI won’t be returning here.
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April 2023 by Adrienne Cox
Lot is always clean. Staff makes sure that vacuums are unclogged and working well, and trash cans are emptied regularly. Staff is helpful and professional. Multiple locations in Indiana and Illinois makes having a membership convenient and cost effective. This is one of the better locations.
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April 2023 by Winifred Jones
This was the worst car wash ever. I used them a couple of times and will not go back. My car was almost as dirty coming out as it was going in.
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February 2023 by Joe Magallanes
Rainstorm Car Wash is pretty economical, but the Hammond Location is horrendous. Broken vacuums, always packed, slow pushing cars out during busy times. Not sure what the solution is. We all know whose breaking the vacuums.
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January 2023 by Joe Jesus Casanova
Rainstorm Car Wash is pretty economical, but the Hammond Location is horrendous. Broken vacuums, always packed, slow pushing cars out during busy times. Not sure what the solution is. We all know whose breaking the vacuums.
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January 2023 by Reese Vanek
Very very poor wash quality at Rainstorm dyer. Very little soap and water being used which resulted in heavy swirling. Prices are very high for what is being offered. Go somewhere else!
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December 2022 by VW Fan
Had the monthly membership but was out of our way so I physically went there and cancelled it. They said I'm fine till the end of the month. Well fast forward 15 months later and I'm still getting charged on the 8th of every month. I have called multiple times and the Manager is never in to call back. Not sure what to do next but I would never recommend that place. Rainstorm owner. If you read my review I literally said I physically drove to your car wash and told them to cancel it. Your employee told me it was cancelled. I guess maybe you should train your people better.
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November 2022 by Blade Zulu
Employees are awesome. Provided my concern, they listened, researched information provided and assisted me as a consumer. Car wash does a decent job but may require some personal attention by the owner if the vehicle has additional undercarriage dirt. Vacuums are provided but I did not use. They also have a pet cleaning station which I think is an awesome ideal especially being the owner of six dogs. Big thank you to the three Gentlemen for their assistance.
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September 2022 by Lauren Lisac
This place always has issues. Today they said that the rain “f*cks” Up the vacuums so that they shut them off all day to dry out. The vacuums almost never work any way. There’s one female that works there that actually does a good job. I’m canceling my membership and going else where.Service: Vacuuming
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August 2022 by Gary J
Terrible experience. Wash put a huge scratch in my vehicle. Do not recommend. Manager is not experienced in dealing with the problem. Stay Away
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July 2022 by Ben P
The wash itself if average at best, vacuums aren't strong enough, if they work at all and they are understaffed.
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July 2022 by Edward Majchrzak
Great car wash!!! But you need to trim trees and bushes leading up to car wash.no one wants there vechile scratched