Gus Bock's Ace Hardware is a local, family-owned hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. The store is committed to providing personalized service, quality products, and a convenient shopping experience to its community. Customers praise the store's knowledgeable and helpful staff, who go above and beyond to assist them. The employees are described as professional, courteous, and honest, often saving customers money by providing reliable advice. The store is well-stocked, organized, and tidy, offering a wide range of hardware, tools, and home improvement items. In one notable instance, a customer needed a specific part for their dad's lawnmower, and the staff stayed late to ensure they could get the part, even reopening the store after closing hours to help. This level of dedication and willingness to help has earned the store loyal customers who appreciate the personalized service and community-focused approach. Overall, Gus Bock's Ace Hardware is praised as a helpful, reliable, and well-run local hardware store that provides an exceptional customer experience.
The service that I received, is second to none, on numerous occasions they could've tricked me and have me buy new equipment. They were honest on each occasion and saved me $100's of dollars. The staff is very professional,and courteous ,with a high level of integrity!!!! Thank you TERPSTRA!!!!
August 2024
Great store with great associates. Gus Block's Ace Hardware is truly the home of the "helpful hardware man".
July 2024
I'm mainly leaving this review for my main man Lucas. I've only met him twice, but he was one of the best employees I've come across. He went above and beyond to help me with installing my license plate. Weeks later, he even remembered me and asked about it! Gus is lucky to have workers like Lucas.
