Ferguson Do It Best Hardware is a trusted local hardware store known for its excellent customer service and friendly atmosphere. The staff is consistently helpful, often going above and beyond to assist customers with their needs, whether it's fixing a stripped screw or sourcing hard-to-find items. Many customers appreciate the small-town feel, where relationships are built with the same employees over time, making each visit personal and enjoyable. The store offers a large selection, with over 68,000 items available in the warehouse, ensuring customers can find what they need for both work and personal projects. Visitors often spend time browsing and getting ideas, with some even enjoying chatting with staff members and receiving free assistance. While there was a rare negative experience, it was addressed and resolved by the management, demonstrating their commitment to customer satisfaction. Customers also value the store’s helpful attitude, clean environment, and the fact that they never charge for browsing. Overall, Ferguson Hardware provides a well-stocked, friendly, and reliable shopping experience that keeps customers coming back for their hardware needs.
Lowes was unable to help find a replacement part for my outdoor spigot, and Ferguson came through for me. Look no further for your hardware needs. It’s worth the drive from Danville. Their customer service is first class.
April 2025
Only had one bad experience here ever. Was decently bad and lazy however later down the road it was fixed and communicated by higher ups within the company. Everything else has been great.
June 2024
Great people!! Great service every time. Fast and easy propane refill.
